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Xsolla

Junior Delivery Manager, Self-Service

Posted 2 months ago
Worldwide
0-2 years experience
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AI Summary

The Junior Delivery Manager will support the product team by tracking ticket statuses, managing dependencies, and coordinating cross-functional launches. They are also responsible for maintaining documentation, preparing meeting materials, and synthesizing user feedback to assist in product prioritization.

About the Role

We are looking for a motivated and structured individual to join the Self-Service Product team as a Junior Delivery Manager. You will work directly alongside a Product Manager on a real product portfolio — this is hands-on work with real ownership from day one. This is the entry-level role that starts as a 3-month fixed-term contract; continuation is considered individually based on results.

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Responsibilities

Delivery Support

  • Track ticket status in Jira, flag blockers and outdated items;
  • Maintain dependency notes and follow up on open action items;
  • Help coordinate cross-functional launches by monitoring readiness across teams.

Communication & Meetings

  • Prepare agendas and materials ahead of recurring meetings;
  • Write meeting summaries and distribute action items;
  • Draft weekly status updates for stakeholder channels.

Documentation

  • Keep Confluence pages current — process docs, decision logs, launch notes;
  • Structure notes from syncs into reusable documentation.

Research & Analysis

  • Conduct ad-hoc research (competitors, market, user flows);
  • Synthesize feedback into structured input for product prioritization.

Insights & Feedback Loop

  • Collect and structure feedback from team syncs and stakeholder discussions;
  • Identify recurring themes and prepare input for product backlog and prioritization;
  • Help track delivery metrics and flag friction points across the product workflow.


Requirements
  • Fluent English;
  • Structured thinking and attention to detail;
  • Ability to manage your own tasks independently.


Nice to Have
  • Familiarity with Jira and Confluence;
  • Interest in gaming, digital products, or B2B SaaS;
  • Any prior experience in coordination, support, or student project lead roles.


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