Jr. Sales Development Representative

Who are we looking for?

On behalf of a top-tier home service and restoration company in Chicago, we're looking for a Sales Development Representative who enjoys building relationships and, most importantly, closing deals.

This role is ideal for someone with at least 2 years of sales experience, particularly in inside sales, closing, or Sales Development roles where you've been responsible for following up with leads, overcoming objections, and converting prospects into customers. If you're confident asking for the sale, thrive on achieving goals, and enjoy helping customers make informed decisions, we'd love to hear from you.

The Role

You'll primarily work with warm leads, following up with customers who have already requested information or previously used the company's services. You'll also conduct outbound follow-up calls to reconnect with prospects and past customers.

Your focus will be to guide customers through the decision-making process, overcome objections, communicate the value of the company's services, and confidently close the sale. Success in this role comes from building trust, providing an outstanding customer experience, and helping customers feel confident in their decision.

What a typical day looks like:

• Follow up with warm inbound leads and previous customers to convert opportunities into booked appointments.
• Build rapport quickly and identify what's preventing customers from moving forward.
• Handle objections confidently while reinforcing the value of the company's services.
• Close sales using a consultative and customer-focused approach.
• Manage opportunities in Go High Level CRM, schedule appointments, and maintain accurate customer records.
• Consistently work toward individual performance goals and contribute to the team's success.

Requirements

• 2+ years of sales experience, preferably in a closing, inside sales, or Sales Development Representative role where you were responsible for converting leads into customers.
• Experience following a structured sales process, handling objections, and confidently asking for the sale.
• Near-native English with excellent verbal communication skills and a neutral accent.
• Strong relationship-building, persuasion, and closing skills.
• Comfortable using CRM systems (Go High Level experience is a plus).
• Available to work during Chicago (CST) business hours.
• Reliable computer, fast internet connection, and a quiet workspace.
• Highly dependable, organized, and committed to following through with customers.
• Positive attitude, professionalism, and the ability to collaborate effectively with the team.
• Coachable, open to feedback, and committed to continuously improving.
• Interested in building a long-term career with the company.

What success looks like:

• Outbound activity
• Appointments booked
• Conversion and close rates
• Customer satisfaction
  

We're looking for someone who enjoys working toward measurable goals while delivering an exceptional customer experience.

What's in it for you?

Solid Training: A 2-to-4-week onboarding period where you'll learn the systems and begin making calls alongside the team.

Direct Impact: You'll work directly with the business owner, giving you visibility, support, and the opportunity to make a meaningful impact.

Growth Opportunity: Join a company that values accountability, continuous learning, and long-term career development.

Compensation: Base salary plus uncapped performance-based commissions.

Benefits

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.

Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!

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