IT Senior Security Engineer

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again!  For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to Paradigm.

We are seeking a full-time, remote IT Security Senior Engineer. The IT Security Senior Engineer will provide security to networks, cloud deployments, data centers and software systems. In addition, this role is responsible to monitor for and mitigate any attempted attacks or breaches. It is expected the IT Security Senior Engineer will stay abreast of developing trends in the field and will propose new layers of protection for any new threats. The IT Security Engineer will have exposure to cyber security projects, including working with project managers and other stakeholders. The IT Security Senior Engineer will be comfortable working with both traditional and new security tools found in all realms of the security world and will be the curious sort that can identify, research, and find solutions to issues or anything that looks out of the ordinary.

Demonstrates a customer-first mindset through a commitment to delivering the best possible outcomes for our customers, which include; injured workers, payors, clients, providers, stakeholders, and internal teams. By fully leveraging Paradigm’s solutions, delivering consistently high‑quality service, and collaborating effectively with internal and external partners, we create an exceptional customer experience.

RESPONSIBILITIES:

• Be curious about observations made in the enterprise – have an investigative mindset
• Have a strong appetite for learning, be able to recognize areas for improvement
• Day-to-day operations, support and maintenance of various security-related platforms including (non-exhaustive):
  • Log aggregation and/or SIEM systems
  • Vulnerability Management systems
  • Anti-malware systems
  • Application Security Systems
  • Application Whitelisting Systems
  • Intrusion detection and prevention systems
  • Data Loss Prevention systems
  • Identity services and management systems
  • Cloud solutions
  • Secure mail gateway solutions
  • Insider threat solutions & processes
  • Data Privacy solutions & processes
  • Cyber threat intelligence solutions & processes
  • Digital forensic systems
  • Data Classification and Tagging solutions
  • AI Security and Governance
  • Any additional responsibilities assigned by leadership
• Monitor performance of systems with an eye for variances threatening the confidentiality, integrity or availability of them
• Monitor and respond to alerts generated by systems and tickets from users
• Leverage strong communication and interpersonal skills to maintain healthy liaison with other teams, business partners, vendors and other service providers.
• Utilize excellent reasoning skills to evaluate multiple potential solutions to complex problems and resolve security issues.
• Develop solutions and processes to track security compliance metrics.
• Assist and support project management processes.
• Be familiar with and able to support both threat analysis and risk analysis for various purposes.
• Document configurations, specifications, processes and procedures for various systems
• Perform additional support functions as needed.
• Ability to attend and successfully complete training (virtual and/or in person) as required.
• Utilizes AI tools to support day-to-day tasks, improve efficiency, and enhance output quality. Adopts new technologies as trained and applies them in alignment with established processes and guidelines.
• Demonstrates a customer-first mindset by developing a broad and deep (where appropriate) understanding of Paradigm organization, products, operations, and customers. Prioritizes collaboration to meet customer needs and expectations and takes personal accountability for service quality.

QUALIFICATIONS:

• Bachelor’s degree preferred
• Minimum 2+ years of experience in Information Security or related field with a focus on security and/or the investigation or root cause analysis
• Industry standard certifications in Information Security, Digital Forensics, or related field preferred
• Excellent interpersonal skills
• Investigative Mindset (focus on root cause)
• Ability to manage complex issues and develop solutions
• Detail-oriented, excellent written and verbal communication, and presentation skills.
• Ability to execute in a fast paced, high demand environment while balancing multiple shifting priorities
• Strong understanding of attacker tools, techniques, and methodologies. Ability to gather and act on threat intelligence.
• Strong collaborative skills and proven ability to work in a diverse team of professionals (e.g. HR, Legal, IT, Information Security, Lines of Business, etc.)

Paradigm Benefits:

• Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
• Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways.  Full and part-time employees receive one paid day per calendar year.
• Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.

Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster

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