IT Project Manager (Remote Available)

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VICTR

Job Summary:

Term IT Project Manager – VICTR

This is a full-time/exempt term position lasting six months to one year.
Job Summary
This position will coordinate project team activities with occasional guidance, including collaborating with investigators to manage current projects, as well as secure additional projects, and managing the relationship between investigators and the informatics group. Identifies appropriate resources needed, and develops schedules to ensure timely completion of project. Coordinates the activities of the team (i.e., create project assignments and distribute workload, perform training, provide general supervision) by becoming familiar with system scope and project objectives, as well as the role and function of each team member. Implements small development projects or components of large projects. In addition, this position is also needed to coordinate technical infrastructure and resource allocation between the informatics group and other technical groups within the Vanderbilt institution.

This role supports the All of Us (AoU) Research Program, a groundbreaking national initiative funded by the National Institutes of Health (NIH) that aims to accelerate medical research by building one of the most diverse health databases in history.

This role is part of VICTR’s Operational Analytics & Data Science team which supports the program by developing analytics, dashboards, and data-driven solutions that improve operational performance, enable informed decision-making, and help ensure the success of participant recruitment, engagement, and program operations. This role works closely with analytics, engineering, and business stakeholders to help deliver those solutions.

Required Skills
• Bachelor’s Degree (or equivalent experience)
• 2+ years of experience

Preferred Skills
• Experience as a Project Manager, Business Analyst, or similar role supporting analytics, data, or software development projects.
• Strong ability to gather, refine, prioritize, and document business requirements from diverse stakeholder groups.
• Experience creating detailed project plans, user stories, acceptance criteria, and engineering-ready tickets.
• Working knowledge of SQL and/or Python to answer business questions through data analysis.
• Experience using Tableau, including making minor dashboard updates and interpreting reporting results.
• Strong analytical thinking and problem-solving skills with the ability to translate complex business needs into actionable solutions.
• Excellent communication, organization, and stakeholder management skills.
• Experience working in Agile/Scrum environments and managing multiple concurrent workstreams is highly preferred.

This position will work normal business hours Monday – Friday and offers the opportunity to work remotely.

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About the Department:

The Vanderbilt Institute for Clinical & Translational Research (VICTR) is Vanderbilt’s virtual home for clinical and translational research.  Supported by Vanderbilt University Medical Center’s Office of Research and the NIH-sponsored Clinical and Translational Service Award (CTSA), the mission of the institute is to transform the way ideas and research discoveries make their way from origin to patient care.  VICTR functions to help researchers and clinicians do their jobs better by providing tools and support to improve the quality of research, publications, grant writing, and training for future doctors and researchers.  For more information, please visit https://victr.vumc.org/.

Key Responsibilities

• Manage multiple analytics and engineering workstreams by creating project roadmaps, project plans, and detailed user stories/tickets.
• Facilitate Agile ceremonies, including daily standups, sprint planning, backlog refinement, and sprint tracking.
• Partner with business stakeholders to intake requests, clarify business needs, refine requirements, prioritize work, and ensure requests are well-defined before they move to engineering.
• Coordinate across analytics, engineering, and business teams to keep projects on schedule and remove roadblocks.
• Use SQL and/or Python to answer ad hoc business questions and perform basic data analysis.
• Make minor updates and enhancements to Tableau dashboards to support reporting needs.
• Monitor project progress, communicate status updates, and ensure successful delivery of analytics initiatives.

Key Performances

Project Communications

• Meets with stakeholders to understand project scope and timeline.  Translates customer needs into projects on a project roadmap.

• During feasibility discussion, understand project goals and communicate alternative ideas where possible to better suit project goals and budget.
• Suggests key milestones from completing a project’s minimum viable product within project budget, and additional milestones for subsequent development phases.
• Provides communication buffer between stakeholders and developers.
• Demonstrates mastery of project communications in practical applications of a difficult nature.
• Effectively transmits technical and business ideas and information to others, including non-technical audiences.
• Shares knowledge, ideas and information openly, and effectively sells new ideas and influences others.
• Possesses sufficient knowledge, training, and experience to be capable of successfully delivering Project Communications without requiring support and instruction from others.
• Communicate with key stakeholders to keep them informed about development progress and any potential barriers that may arise.
• Provide regular updates to project team regarding development progress; updates may include quick messages, calls, screenshots, documentation, or demonstrations of development.
• Immediately communicate any potential delays in project development to investigators, with explanation of the delay and potential solutions.
• Provides guidance and support to team members.
• Leads vision, roadmap, deliverables for products.
• Provides direction on development, execution and monitoring of product roadmaps.

Project Coordination

• Coordinates and oversees all phases of the project.
• Performs project tracking (milestone completeness throughout the development process) and reporting relative to task completion dates, dependency effects, problem anticipation, schedule conflicts, and assignment to appropriate staff for resolution.
• Monitor percent complete for project milestones to forecast any potential timeline barriers
• Manages prioritization procedures for changing scope [i.e., change management] and project acceptance procedures.
• Measures progress toward goals and revises project objectives and documents applying change control procedures.
• Assumes responsibility [as appropriate] for resolving issues and seeing work through to successful completion.
• Provides training to project managers and others on project related templates and toolsets.
• Develops methods to measure customer satisfaction and obtains feedback at critical. milestones and at project completion to ensure project efforts meet customer expectations.
• Participate in internal testing of developed technology.
• Strongly suggest and provide time for iterative user acceptance testing by investigator’s/end user’s team.

 Project Issues Management

• Demonstrates mastery of Issues Management in practical applications of a difficult nature
• Analyzes moderately complex problems using technical experience and judgement.
• Adept at identifying issues before they become problems and assigning those issues to the right people at the right time.
• Possesses sufficient knowledge, training, and experience to be capable of successfully. managing internal project issues without requiring support and instruction from others.
• Able to anticipate and resolve unplanned project issues as they arise.
• Propose solutions for any barriers that arise with collaboration from development team and investigator.
• Triage any reports of bugs to appropriate development team member for quick resolution.

 Project Planning

• Following an initial feasibility meeting, provide investigators with timeline estimate based on project scope.
• Creates project plan with milestones and timeline that fit the project’s budget.
• Demonstrates ability to forecast complex resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for one or more large projects.
• Plans for and anticipates events outside of immediate responsibility.
• Anticipates problems and obstacles before they arise.
• Sets priorities with a proper sense of urgency and importance.
• Develops creative ideas and takes innovative action to achieve planned goals and objectives. Is proficient in the use of project management tools.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

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This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.