IT Documentation Specialist

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk’s flexibility and expertise across the cybersecurity field provides customized solutions to our customer's unique needs. 

Summary:

The IT Documentation Specialist develops, maintains, reviews, and organizes technical and operational documentation supporting EFMSS and associated IT systems and applications. The position ensures that system operations, configurations, processes, work specifications, business practices, business requirements, and application and reporting information are accurately documented and maintained in accordance with established requirements.

Essential Job Functions:

• Maintain documentation related to NPS operations, work specifications, system configurations, business practices, and business requirements.
• Ensure all processes are documented properly in the appropriate systems manuals.
• Conduct quality reviews of documentation before acceptance and routine quarterly reviews.
• Perform other duties as needed.

Necessary Skills and Knowledge:

• Knowledge of technical writing and documentation principles and practices.
• Knowledge of IT operations, systems, applications, and technical processes.
• Ability to understand and document technical processes, system configurations, workflows, and operational procedures.
• Ability to translate complex technical information into clear, organized, and understandable documentation.
• Strong attention to detail and quality control skills.

Minimum Qualifications:

• Minimum 2-3 years of experience developing, maintaining, editing, or managing technical documentation.
• Experience documenting technical processes, procedures, systems, or applications.
• Experience using Microsoft Office or comparable documentation tools.

Preferred Qualifications:

• Associate's or bachelor's degree in Technical Writing, Communications, Information Technology, Information Systems, English, or a related field.

Pay and Benefits

The annual salary range for this position is $83,000 to $86,000.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.