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AI Summary
Monitor and audit supply partner inventory to ensure compliance with brand safety and quality guidelines. Conduct investigations into brand safety infractions and collaborate with stakeholders to implement fraud prevention technologies.
About Index Exchange:
Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.
We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.
What’s it like to work at Index?
Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're not just buzzwords.
We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.
Are you ready to join the programmatic evolution?
What we’re looking for:
Inventory Quality Specialist - Supports the Inventory Quality division of the Exchange Quality Department by monitoring supply partner inventory across different areas, and performing various audits of supply before and after activation to ensure supply is compliant and brand safe and meets or exceeds all applicable regulations and Index Exchange quality guidelines. The Inventory Quality Specialist plays a key role in ensuring that inventory is accurately assessed, while executing on Index Exchange’s commitment to providing a clean and transparent exchange.
Here’s what you’ll be doing:
- Review new inventory (including but not limited to websites, mobile apps, CTV apps) in Salesforce to ensure compliance with Index Exchange policies and quality standards.
- Address sensitive content which may be graphic, violent or hateful, include offensive or derogatory language or other potentially distressing material.
- Pre-vets tickets to ensure compliance documentation completion and accuracy before then assigning tickets to team members.
- Review work done by internal and external teams to verify it is accurate and teams are following processes as prescribed, as well as providing feedback and recommendations for areas of improvement.
- Train internal and external stakeholders as needed.
- Analyze data from vendors to validate sources of disinformation, and determine and then execute corrective actions.
- Perform various audits of supply inventory to ensure that supply is compliant with our internal supply policies, as well as relevant regulations.
- Share information, trends and summaries on audits, and brand safety related industry trends.
- Conduct independent investigations on brand safety related infractions, including preparing investigative reports with findings and recommendations gathered from analysis.
- Collaborate with internal teams and external stakeholders to lead brand safety or other inventory quality related initiatives.
- Identifying and recommending new technology and/or new processes to detect and prevent fraud or brand safety issues
Measurements
- Efficient management of regular inventory quality and monitoring assignments.
- Turnaround time for requested daily or miscellaneous tasks.
- Thoroughness of insights and analysis shared with internal and external stakeholders
- Responsiveness and effectiveness to resolution of inbound tickets and requests.
- Quality of outputs of project work assigned.
Here's what you need:
- Expertise in Programmatic Advertising (SSPs, DSPs, RTB, DFP, Ad Servers, Video Players etc).
- Proficient in synthesizing analysis into actionable recommendations.
- High level verbal and written communication skills.
- Strong critical thinking, problem-solving and analytical skills.
- 3+ years of experience in a software company or Ad Tech industry.
- 3-year degree in a related field or equivalent work experience.
Salary: The base salary for this role is $45,600 CAD. The total compensation package may vary depending on non-discriminatory factors such as job-related knowledge, skills, and experience.
Working Days & Hours: Monday to Friday 11:00 AM to 7:00 PM
Why you’ll love working here:
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Monthly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility for applicants with disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.
If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
Index everywhere, Index anywhere
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.
Vacancy Status: This posting is for an existing vacancy.
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