Location: Panama City, Panama 
Employment Type: Freelance (Independent Contractor)
Reports To: Regional Director – Caribbean, Central America & Ecuador (CCA)

About Hansgrohe

Hansgrohe is a global leader in premium faucets, showers, and bathroom solutions, recognized worldwide for exceptional design, innovative technology, and sustainable, high-quality products. Since 1901, our passion for water and innovation has inspired us to create extraordinary bathroom and kitchen experiences.

At Hansgrohe, we are committed to excellence, sustainability, and customer satisfaction, and we are always looking for talented professionals who share our passion for innovation and exceptional service.

About the Role

As an International Sales Consultant based in Panama City, Panama, you will represent Hansgrohe, a globally recognized German brand known for award-winning design, premium products, and a strong commitment to sustainability. While the position is based in Panama, your primary sales territory will be Jamaica and other Caribbean markets, with responsibility for developing and expanding Hansgrohe’s presence throughout the region.

This strategic role is focused on driving sales growth and market development across multiple channels while building and strengthening relationships with distributors, architects, interior designers, developers, contractors, and other key industry partners. You will serve as an important connection between Hansgrohe and our Caribbean customers and partners, identifying new business opportunities and supporting the continued growth of the brand across the territory.

The ideal consultant will be an experienced sales and specification professional who understands how to develop markets, build long-term commercial relationships, and translate customer and project needs into Hansgrohe solutions. You will work independently from Panama while collaborating closely with regional and international Sales and Marketing teams.

You will be responsible for developing and executing expansion strategies within the Trade channel, managing key partnerships, analyzing market trends and opportunities, and implementing promotional and business-development activities that maximize sales performance across Jamaica and the broader Caribbean region.

Key Responsibilities

• Develop and execute strategic Trade channel business plans to achieve sales objectives and expand market share.
• Partner with Sales and Marketing teams to align channel initiatives with overall business objectives.
• Build and maintain strong relationships with distributors, architects, interior designers, developers, contractors, and other key trade partners.
• Negotiate and manage commercial agreements that create mutually beneficial business relationships.
• Manage a pipeline of commercial and residential projects by maintaining consistent customer engagement and identifying new opportunities.
• Become a trusted product and technical expert by delivering compelling product presentations and providing technical guidance on Hansgrohe solutions.
• Identify opportunities for upselling and cross-selling complementary products.
• Monitor market trends, customer needs, and competitive activity throughout Jamaica and the Caribbean region, providing valuable market intelligence to distribution partners and CCA leadership.
• Plan and execute product launches, showroom events, promotional campaigns, training sessions, and other customer engagement initiatives.
• Deliver exceptional customer service by managing inquiries, coordinating product samples, and personally supporting customers. As Hansgrohe's local representative, you will serve as the face of the brand within your assigned market(s).
• Maintain accurate customer and prospect information within the company's CRM system to support effective sales planning and customer relationship management.

Required Qualifications

Education

Bachelor's degree in Architecture, Interior Design, Business Administration, Marketing, Construction Management, or a related field.

Professional Experience

• Minimum of five (5) years of successful sales, key account management, or specification experience within the construction industry, interior design, architectural products, luxury building materials, or premium finish products.
• Experience working with architects, designers, contractors, developers, or distributors is highly preferred.

Technical Knowledge

• Knowledge of—or willingness to learn—plumbing systems, construction practices, and applicable building regulations within Jamaica and the broader Caribbean region.
• Experience or education related to sustainable construction or green building certifications is considered an asset.

Relationship Building

• Proven ability to establish, develop, and maintain long-term business relationships with key decision-makers.

Communication Skills

• Excellent verbal and written communication skills with strong presentation abilities.
• Ability to understand customer requirements and communicate technical product solutions effectively.
• English fluency is required. Additional language skills are considered an asset.

Entrepreneurial Mindset

• Highly self-motivated, proactive, and capable of working independently while effectively managing priorities and workload.

Travel

• Ability to travel approximately one week per month, or as business needs require, throughout Jamaica and other Caribbean markets.
• Ability to travel internationally within the Caribbean region as required.

Core Competencies

Strategic Thinking

• Develop long-term growth strategies for assigned key accounts.
• Understand customer business objectives and align Hansgrohe solutions accordingly.
• Build and execute professional account development plans.

Relationship Management

• Develop strong relationships across customer organizations to understand business structures and purchasing processes.
• Serve as a trusted advisor and advocate for customers while balancing company objectives.

Negotiation Skills

• Successfully negotiate agreements that create value for both Hansgrohe and its customers.
• Resolve conflicts professionally while maintaining positive long-term relationships.

Customer Relationship Management

• Build trust-based partnerships through excellent communication, responsiveness, and industry expertise.

International Collaboration

• Demonstrated ability to work effectively within a multicultural and cross-functional global organization.

Marketing & Business Development

• Support local marketing initiatives, customer events, product launches, and promotional campaigns that strengthen brand awareness and generate new business opportunities.

Product & Technical Knowledge

• Develop comprehensive knowledge of Hansgrohe products, applications, specifications, and technical capabilities.

Communication

• Communicate information clearly, professionally, and confidently with customers, colleagues, and business partners.

Collaboration

• Work effectively with cross-functional teams across Sales, Marketing, Customer Service, Product Management, and Global Headquarters.

What Hansgrohe Offers

• The opportunity to represent one of the world's most respected premium brands in the kitchen and bath industry.
• A dynamic, collaborative, and international work environment.
• Professional growth and development opportunities within a global organization.
• Competitive compensation with an attractive performance-based commission structure.
• The opportunity to contribute directly to landmark architectural and design projects while expanding Hansgrohe's presence throughout Jamaica and the Caribbean region.