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The intern will support the Digital Client Experience team by generating ideas and developing briefs for A/B tests across Sephora's website and mobile apps. They will also provide project management support by coordinating cross-functional touchpoints and documenting project recaps.
Job ID: 298127
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, Remote REMOTE, United States (US)
Job Type: Full Time
Position Type: Intern/Trainee
Job Function: Digital/E-Commerce
Work Location: Remote
Your safety matters to us
All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
The opportunity:
Sephora Internships provide an inclusive and comprehensive experience that equips young professionals with the tools needed to align their passions with work. The 10-week internship program develops early career professionals by providing interns with hands-on learning, personal and professional networking opportunities, and the ability to work on projects that directly impact the business.
Program details:
An inclusive and engaging experience that develops technical and professional skills through weekly virtual workshops, networking opportunities, and career panels that provide exposure to Sephora's career growth opportunities.
2027 Program dates:
• June 14 - August 20, 2027
• Working hours: 36 hrs/week, Monday - Friday, PST
• July 6 - July 9, 2027: Intern Optional Summer Shutdown
Position title: Intern, Testing & Functionality
Your role at Sephora...
As the Intern, Testing & Functionality, you will support the Digital Client Experience team by contributing to idea generation and brief development for A/B tests across Sephora.com and Sephora's iOS and Android apps. You will also help refine team systems and support the delivery of site and app experience improvements.
What you will accomplish:
• Collaborate with cross-functional partners to support the Digital Client Experience team's vision, goals, and execution of A/B tests.
• Assist with A/B test idea generation and develop clear, complete briefs for Sephora.com and the iOS and Android apps.
• Provide project management support by coordinating cross-functional touchpoints, documenting recaps, and following up on next actions.
• Partner with the Functionality & Testing team and leadership to explore future site experiences and help build business cases for potential projects.
• Gather industry trends, competitive insights, and new opportunities to inform team discussions and recommendations.
• Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Qualifications & experience:
• Strong interest in ecommerce, digital client experience, and client behavior.
• Excellent attention to detail, with the ability to create complete and accurate briefs.
• Curiosity and enthusiasm for brainstorming test concepts that support client engagement and site conversion.
• Strong problem-solving skills and the ability to draw conclusions and recommend actions based on data; experience with web analytics is a plus.
• Effective interpersonal and communication skills, with the ability to build relationships across teams and organizational levels.
• Open-minded, adaptable, and collaborative, with the ability to work through ambiguity and follow through with a sense of urgency; experience partnering with UX designers or researchers is a plus.
Eligibility requirements:
• Graduating in 2027 or 2028 (undergraduate or graduate degree)
• Work schedule must align with 9-5PM, Pacific Standard Time
• Must permanently reside and work in the U.S.
• Must be open to relocating to the San Francisco Bay Area upon graduation for consideration for full-time hybrid positions*
• Available from June 14 - August 20, 2027
What You’ll Get:
The target hourly pay for this position is $27.00 - $27.00. The actual hourly pay offered depends on various factors, which may include, as applicable, the individual applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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