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AI Summary
The intern will build an AI-enabled knowledge base by organizing People Operations documentation and standardizing FAQ entries. They will also pilot an AI-powered chatbot prototype and document the architecture for future maintenance.
Intern, People Operations
What You’ll Do
Vaniam Group's People Operations team supports every employee across the organization — from onboarding and benefits to culture and compliance. As our People Operations Intern, you'll build an AI-enabled knowledge base that transforms how employees and managers find answers to their most common questions. This is a high-impact project for someone who cares about employee experience and wants to apply AI to solve real operational challenges at scale.
What You’ll Work On
- Inventory and organize existing People Operations documentation, including policies, benefits guides, onboarding materials, and process workflows
- Structure content into a searchable, well-tagged knowledge base designed for self-service use by employees and managers
- Use AI tools — primarily Claude and Copilot — to draft, summarize, and standardize FAQ entries covering the most frequently asked People Operations questions
- Pilot an AI-powered FAQ agent or chatbot prototype that can surface relevant answers from the knowledge base
- Document the content architecture and maintenance process so the People Operations team can update the knowledge base independently after the internship
- Present the completed knowledge base, pilot results, and recommendations for scaling to leadership
What You’ll Learn
- How People Operations functions in a fully remote, growing organization — including benefits administration, compliance, and employee engagement
- Information architecture and content design principles for building scalable internal knowledge systems
- How to evaluate, configure, and pilot AI agents and chatbot tools for enterprise use
- Techniques for translating dense policy language into clear, employee-friendly content
- Stakeholder management and cross-functional collaboration in a people-centered function
What You Must Have
Education:
- Currently pursuing a bachelor's or master's degree in Human Resources, Organizational Psychology, Business Administration, Information Science, or a related field
Skills and Competencies:
- Strong organizational skills and attention to detail, with the ability to manage and categorize large volumes of information
- Clear, concise writing skills suited for internal communications and employee-facing content
- Comfort working independently in a fully remote environment and managing your own priorities
Time Requirements:
- Availability to work 20 hours per week for 10–12 weeks (June through August 2026)
The Team You’ll Work Closest With
You will work closely with the People Operations team and partner with functional leads across the organization to ensure the knowledge base reflects accurate, up-to-date information.
Why You’ll Love Us
- 100% remote environment
- Positive, diverse, and supportive culture
- Passionate about serving clients focused on Cancer and Blood diseases
- Generous parental leave benefit
- Work-Life Balance and Flexibility
About Us
Vaniam Group is an oncology‑led partner to biopharma companies working at the forefront of complex, high‑science medicine. With deep expertise in oncology and hematology, Vaniam Group helps clients make sense of evolving data, emerging insights, and real‑world dynamics so teams can make confident decisions and move programs forward with clarity. The company combines scientific depth, close collaboration with the medical community, and an integrated approach to insight and data that supports strategy across the oncology lifecycle. While oncology is where Vaniam Group’s work is most established and refined, the same rigor and expertise are applied in other therapeutic areas where the science is complex and the stakes are high. For more information, visit www.VaniamGroup.com.
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