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The Instructional Designer & Facilitator is responsible for designing, developing, and facilitating high-quality learning experiences across the organization. They partner with subject matter experts to translate complex business needs into effective learning solutions for onboarding and ongoing capability development.
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The Role
The Instructional Designer & Facilitator is a developing individual contributor within the Learning Experience department at MaryRuth's, responsible for designing, developing, and facilitating high-quality learning experiences across the organization. This role partners with subject matter experts and cross-functional stakeholders to translate complex information and business needs into clear, practical learning solutions.
Balancing instructional design, content development, and facilitation, the Instructional Designer & Facilitator applies adult learning principles to support knowledge retention, skill development, and effective application across onboarding, product education, Customer Experience, and ongoing capability development. This is a full-time, salaried, exempt, remote position. The compensation range for this role is MXN $37,500 to $40,420/month.
Responsibilities
Instructional Design & Course Development
Design and develop courses, learning paths, microlearning, and other LMS-based learning experiences across formats, including eLearning, ILT, workshops, assessments, job aids, and reference resources.
Partner with SMEs and stakeholders to define objectives, requirements, and outcomes.
Research and translate complex information into clear, accurate, engaging content.
Apply instructional design and adult learning principles to produce polished, branded assets for internal and external partner usage.
Maintain and update content to reflect product, process, and organizational changes.
Training Delivery & Facilitation
Deliver and facilitate training programs, workshops, and interactive sessions in live virtual and blended (asynchronous) formats.
Support onboarding and recurring training needs, including seasonal Customer Experience onboarding.
Adapt delivery to different audiences and incorporate feedback to continuously improve.
Learning Effectiveness & Project Management
Identify knowledge gaps and develop appropriate learning solutions.
Evaluate learning experiences using feedback, assessments, and engagement data.
Manage projects from development through launch, balancing timelines and competing priorities.
Uphold high standards of accuracy, clarity, and quality; stay current on emerging tools and AI opportunities.
Learning Technology & Collaboration
Build, maintain, and evaluate learning content and paths within the LMS and related systems.
Support basic LMS administration and learner troubleshooting.
Collaborate closely with SMEs, stakeholders, and the Learning Experience team along with independent work.
Support additional initiatives as assigned.
Miscellaneous
Other responsibilities as assigned.
Travel (<5%) may be required on an as-needed basis with advance notice provided to the employee.
Qualifications
Experience in instructional design, training, content development, communications, enablement, or a related field, with a general understanding of adult learning principles and instructional methodologies.
Strong verbal, written, and visual communication skills, with the ability to create and facilitate clear, engaging learning experiences.
Strong research, critical thinking, and organizational skills; ability to learn new topics quickly and manage multiple priorities.
Proficiency with an LMS, Canva, PowerPoint, or similar tools to create polished visual materials.
Comfortable working independently as well as collaborating cross-functionally.
Technically adaptable and willing to learn new systems and tools.
Background in health, wellness, dietary supplements, Customer Experience, or a regulated industry, including familiarity with compliance-driven content, is a plus; willingness to learn is essential.
Physical Requirements
Must be able to exert up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
This role involves sitting most of the time but may also involve moving for brief periods of time.
Benefits Summary
Competitive compensation, commensurate with experience.
Paid time off.
Paid sick time.
Paid holidays.
Medical insurance.
Aguinaldo.
The Culture at MaryRuth’s
We are a fast-growing startup with a small, unified team that has a lot of fun and a big drive to change the world through our products. We are a health-conscious company with a focus on creating vegan and organic vitamins and supplements for everyone.
We believe our work benefits from the diverse perspectives of our employees. As such, MaryRuth’s celebrates inclusion and is committed to equal opportunity employment.
MaryRuth’s is committed to the principles of equal employment opportunity. We provide employment opportunities without regard to age, race (including traits historically associated with race, such as hair texture and protective hairstyles), color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information, marital or civil union status, veteran or military status, status as a victim of domestic violence, sexual assault, or trafficking, or any other characteristic protected by applicable federal, state, or local law. This commitment applies to all aspects of the employment relationship, including recruiting, hiring, placement, training, promotion, compensation, and termination. Where applicable, MaryRuth’s complies with local employment and labor laws in the jurisdictions in which it operates.
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