Inside Sales Representative

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.

Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

About the Position:

We have a great opportunity on our team for an Inside Sales Representative. In this role you will help drive growth by supporting Swyfft’s independent agency distribution channel. Your exceptional relationship-building skills will be key in helping us build respected partnerships with our appointed independent agents. You will help drive new business, increase quote volume, improve close ratios and expand product adoption. 

As a relied upon extension of our field sales team, you will provide our agents with exceptional support through outbound sales activity, inbound agent requests, pipeline management, and campaign execution.

*This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI.

Some travel for day-to-day work, team meetings, and training will be required.

Key Responsibilities: (What you'll be asked to do)

• Serve as a primary inside sales contact for assigned independent insurance agencies.
• Execute outbound activity (calls, emails, virtual meetings) to promote carrier products, appetite, and sales initiatives.
• Drive new business submissions and bound premium through agent engagement and pipeline management.
• Promote cross-sell opportunities, multi-policy accounts, and new product launches.
• Support agents with quote generation, underwriting guidance, and pre-bind review (within authority).
• Partner with field territory managers to execute agency growth strategies and sales campaigns.
• Track agency performance, opportunity pipelines, and activity in HubSpot.
• Provide education on coverage, underwriting appetite, eligibility, pricing structure, and competitive position.
• Identify underperforming agencies and implement targeted engagement plans to increase production.
• Support onboarding and ramp-up newly appointed agencies.
• Ensure all sales activities follow carrier underwriting guidelines, compliance requirements, and state regulations.
• Participate in sales meetings, training sessions, and performance reviews.

The Successful Candidate: (What we're looking for)

• You’re an experienced relationship builder who can overcome any objection that comes your way.
• Both internal (your peers) and external clients commend your excellent communication and follow-up skills.
• You’re self-motivated, show initiative, and understand what it means to get the job done.
• Excellent organizational skills, attention to detail, and ability to multitask.
• Ability to work independently or in a team-oriented environment.

Some Requirements:

• Minimum 2-4 years of P&C insurance experience in underwriting, inside sales, agency sales, or account management.
• Strong knowledge of independent agency distribution models.
• Proven ability to influence production without direct consumer selling.
• Strong pipeline management, follow-up discipline, and organizational skills.
• Effective communication and relationship-building abilities.
• High proficiency in CRM, agency portals, and rating systems.
• Ability to manage multiple agencies and priorities in a fast-paced environment.

Education:

• Bachelor’s degree or equivalent experience preferred.

Computer Skills:

• We’re an MS Office environment (Outlook, Word, Excel, PowerPoint
• Experience using video and chat technology (MSTeams & Slack)
• Other insurance-related programs such as HubSpot, IMS or similar

Certifications or Licensing Required:

• Producer license or ability to get licensed required.

Other:

• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

Actual compensation for this position will vary based on skills, qualifications, and experience. The range reflects annual compensation (as applicable) and does not include bonuses or other incentives that the company may choose to pay at its sole discretion.

In addition to base compensation Swyfft offers a comprehensive benefit package.

We Have a Great Benefits Package!

• Medical, Dental, and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee, Spouse, and Child Life & AD&D
• Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule 
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 “Choose Your Own Holidays”

It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

If you require accommodations during the application or interview, please contact Human Resources at hr@swyfft.com, and we will make every effort to accommodate your needs.

Please Note: Swyfft Holdings, LLC does not accept 3rd party agency resumes for this position, please do not forward resumes to our career’s email address or Swyfft Holdings, LLC employees. Swyfft Holdings, LLC will not be responsible for any fees related to unsolicited resumes.