Inside Client Advisor II

PURE HomeRiver is looking for an

Inside Client Advisor II

Come join our team!

PURE HomeRiver is seeking an Inside Client Advisor II who thrives on competition, performance, and achieving exceptional results. You are a confident self-starter who takes ownership of your success, embraces challenges, and is motivated by the opportunity to outperform expectations. In this fast-paced sales environment, you enjoy managing a high volume of opportunities, navigating complex conversations, and identifying the best path forward for each prospect. Your analytical mindset allows you to assess situations quickly, make sound decisions, and consistently deliver results, while your confidence and preparation help you build credibility and trust, serving as a trusted resource and positive influence for those around you. 

If you are driven by achievement and want the opportunity to influence both prospects and teammates, PURE HomeRiver offers an environment where your energy, initiative, and sales expertise can thrive. 

PURE HomeRiver offers a Comprehensive Total Rewards Package of Benefits containing:

• Medical, Dental and Vision Coverage
• 401(k) plan with a 4% Instantly Vested Match
• Generous Vacation and Sick time
• Life and Disability Plans
• Wellness Fitness Program
• Employee Assistance Program

Pay Range: $29.00/Hourly + $20,000 on-target incentive

Pay Frequency: Biweekly

Position Hours: 40 Hours/Week

FLSA: Non-Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answer inbound prospect calls and respond to web leads within defined SLA windows 
• Qualify prospects using a structured discovery framework 
• Provide accurate, scripted information on PHR services and published pricing 
• Hand off qualified opportunities to licensed staff for contract execution 
• Log all activity in HubSpot and maintain pipeline hygiene 
• Participate in daily team huddles, coaching sessions, and ongoing training 
• Manage a high-complexity lead mix including multi-property and portfolio prospects 
• Support onboarding and informal coaching of Level I Inside Client Advisors 
• Execute outbound prospecting campaigns as assigned
• Contribute to knowledge base development and script refinement
• Track and self-report performance metrics against monthly door targets

WHAT YOU WILL NEED TO BE SUCCESSFUL:

• Minimum of 3 years of sales experience, preferably in inside sales or another phone- and email-based sales role, with a proven track record of meeting or exceeding quotas
• Minimum of 1 year of experience in the property management industry, whether in sales, leasing, operations, or another role.
• Working knowledge of property management services, including owner pain points, fee structures, and what drives a landlord or investor to hire a management company.
• Ability to manage a high volume of outbound and inbound calls, emails, and follow-ups while maintaining an organized pipeline
• Proficiency with CRM software (such as HubSpot or Salesforce) for lead tracking, pipeline management, and activity logging.
• Strong verbal and written communication skills, with the ability to build rapport quickly and clearly explain the value of services.
• Self-motivated and goal-oriented, with the ability to work independently and as part of a team.
• Comfortable with technology, including video conferencing, email platforms, and Microsoft Office or Google Workspace

PURE HomeRiver is an Equal Opportunity Employer

PURE HomeRiver and its subsidiaries are equal opportunity employers committed to recruiting, employing, retaining, promoting, terminating, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.