Infrastructure Analyst

Buckland is looking for an Infrastructure Analyst

What you’ll be doing

This role is primarily focused on network administration, supporting the day-to-day operation, security, and performance of our network environment while also providing broader support across servers, virtualization, and enterprise systems. This is a great opportunity for a mid-level infrastructure professional who wants to grow their network expertise while staying hands-on across the wider infrastructure stack.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan.
• Compensation range: $80,000– $110,000 annually (subject to experience)]
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.
• Remote work arrangement available for applicants who are not local to a Buckland office.

You will be responsible for

Network Administration

• Administer and support network architecture, planning, and design initiatives including LAN, WAN, VLAN, MPLS, VPN, and hybrid cloud networking (Azure/AWS).
• Monitor network performance and availability and troubleshoot connectivity and performance issues.
• Support and help maintain firewall and perimeter security solutions (e.g., Fortinet) in collaboration with the Cyber Security team.
• Implement and maintain secure remote access technologies (SSLVPN, IPsec, L2TP, SASE).
• Assist with network capacity planning, design recommendations, and documentation of network hardware and configurations.
• Follow established change management policies and procedures when testing, scheduling, and implementing network changes.

Infrastructure Support

• Support Windows Server environments, including Active Directory, Group Policy, and fileserver / print services.
• Assist with the administration and optimization of virtualization platforms (VMware vSphere).
• Provide support for Microsoft infrastructure platforms including Microsoft 365, Exchange, SQL Server and Azure.
• Participate in backup, archiving, disaster recovery operations, and DRP testing.
• Maintain accurate infrastructure documentation, including network diagrams and system configurations.
• Collaborate with the broader IT team on infrastructure projects, upgrades, and technology rollouts.
• Provide escalation support for infrastructure-related tickets from the service desk.
• Other duties as assigned.

What we need from you

• Computer Science degree or diploma or equivalent education and work experience.
• 2+ years of relevant work experience in a technical support position.
• ITIL Foundations certification.
• Knowledge of ITSM processes, tools, and best practices.
• Networking fundamentals or proven networking certification.
• Microsoft 365, PowerShell scripting and Azure experience.
• Experience in the following:
• Virtual server technologies such as VMWare.
• Cloud Infrastructure.
• Microsoft Exchange online or equivalent cloud-based system.
• Windows enterprise applications, Active Directory, IIS, file servers, etc.
• Microsoft SQL Server.
• Desktop support for PC environment supporting Windows 10 / 11 and Microsoft Office suite.
• Networking involving multiple platforms, Cisco/Nortel/HP/Dell/other vendors.
• Excellent problem solving and decision-making skills.
• Strong verbal and written communication skills.
• Ability to work independently.
• Must be legally eligible to work for the Company at all times.
• Valid Passport ability to occasionally travel if required to other offices locations in CAD/USA/MEX.

Want to apply? Get in touch today

Please visit www.Buckland.com to apply to this current and open vacancy and to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com

As we receive a high volume of applications, we’re only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.