Information Governance Specialist

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GENERAL FUNCTION:

As a member of the Information Lifecycle Governance (ILG) team within the Information Protection division of Information Security, this role plays a critical part in advancing the Bank’s enterprise-wide records management strategy. The successful candidate will contribute to the design, implementation, and continuous improvement of policies and processes that govern the classification, retention, and disposition of information assets. This position requires a strong understanding of records management principles, including the Generally Accepted Recordkeeping Principles, and the ability to apply them in a complex, regulated environment.

The role demands strategic thinking, operational execution, and cross-functional collaboration to ensure the Bank’s information governance practices align with legal, regulatory, and business requirements. The candidate will serve as a subject matter expert, providing guidance and support to business units, promoting compliance, and driving adoption of modern records management technologies and methodologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead execution of periodic updates to the Bank’s Corporate Records Retention Schedule.
• Assist with development of program related processes and procedures required to ensure enterprise-wide classification, retention and defensible disposition of Bank records and information, aligned with industry best practices.
• Contribute to training and education initiatives related to records management.
• Collaborate with stakeholders across IT, Legal, Risk, Compliance, Sourcing, and Audit to implement governance practices.
• Serve as point of contract for enterprise-wide guidance on records management policies, procedures, and compliance requirements.
• Promote ILG awareness through effective communication and technical leadership.
• Work with program leaders to implement records management policies within the Microsoft Purview platform.
• Act as primary contact for the development of the Record Steward program. 
• Provide ongoing support to business units for daily operations, special projects and record-related initiatives.  
• Manage and administer the off-site records system (FileBRIDGE), including user management and destruction activities.
• Partner with all lines of business to remediate records processes and ensure compliance.
• Respond to inquiries via the records retention inbox and ServiceNow.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• Bachelor’s degree required.
• Minimum 3 years of progressive experience in RIM, ILG, IG, DG, or technical compliance.
• Proficiency in Microsoft Purview (Data Lifecycle Management, Records Management, eDiscovery).
• Strong understanding of enterprise information management, risk mitigation, and compliance.
• Proven ability to manage, and prioritize, multiple projects simultaneously and meet deadlines effectively.
• Industry certifications (IGP, CRM, CIPP, PMP) preferred or in progress.
• 5+ years of experience in a regulated industry (e.g., financial services, government, professional services).

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Position is not available for immigration sponsorship.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.