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The Campaign Manager is responsible for coordinating influencer campaigns from initial setup through to delivery while maintaining accurate project records. They will manage creator communications, ensure deadlines are met, and resolve obstacles to maintain campaign momentum.
Campaign Manager
Confidential opportunity | Remote | South Africa
An established influencer marketing agency working with international brands is hiring a Campaign Manager. The business delivers creator-led programmes across different markets and social platforms. Its team structure brings account leadership, campaign delivery and commercial responsibilities together in dedicated groups.
POSITION
Role: Campaign Manager
Working arrangement: Remote
Team: Assigned to a dedicated account team
Line manager: Delivery Director (workload, quality, coaching and development)
Campaign direction: Account Director / Account Manager (client work and delivery priorities)
ROLE OVERVIEW
This is a hands-on role responsible for coordinating influencer campaigns from initial setup through delivery. You will keep several campaigns moving at once, maintain clear communication, resolve obstacles and ensure agreed deadlines and outputs are achieved. The Delivery Director oversees your standards and development, while the account team sets day-to-day campaign priorities. The ideal person is organised, takes initiative and addresses problems early.
KEY RESPONSIBILITIES
1. Campaign execution and delivery
• Create and maintain accurate campaign records and tasks in the project management platform. • Manage routine creator communications, including availability checks, deliverable follow-ups and reminders. • Check influencer selections, campaign briefs, agreements and submitted content for accuracy and quality. • Keep delivery schedules, content requirements and usage permissions on track.
2. Team coordination and communication
• Follow campaign instructions and priorities provided by the Account Manager or Account Director. • Help prepare for client meetings, share important updates and capture follow-up actions. • Respond to influencers clearly, professionally and promptly.
3. Process ownership and accountability
• Maintain complete, current project records so progress is visible to the wider team.
• Work within the agency’s established systems for workload monitoring, campaign margins and outreach reporting. • Apply documented operating procedures to deliver consistent, accurate work.
• Raise campaign or client risks promptly with the Account Manager; refer capacity, quality or people concerns to the Delivery Director.
4. Training and progression
• Take part in coaching, quality reviews and post-campaign learning sessions.
• Complete onboarding and agreed development goals, with progression toward Senior Campaign Manager.
ROLE BOUNDARIES
• The Account Manager retains ownership of the client relationship.
• The account leadership team determines campaign priorities.
• The Delivery Director is responsible for workload allocation and quality expectations.
• Client retention, additional sales and wider commercial decisions sit with account leadership. The Campaign Manager is accountable for delivering the work, rather than setting client strategy or commercial direction.
Confidential recruitment brief 1
SUCCESS MEASURES
• Campaigns completed to agreed deadlines.
• Accurate, consistently updated project management records.
• Few preventable mistakes or escalations.
• Proactive action to remove obstacles before they affect delivery.
• Positive feedback from clients, colleagues and creators.
• Continued development toward a senior campaign delivery role.
REQUIREMENTS
• Background in digital or influencer marketing, creator partnerships, project coordination or agency campaign delivery.
• Experience with both paid and unpaid creator programmes, such as product gifting, seeding or ambassador activity, is beneficial.
• Comfortable working with software, structured processes and operational tools.
• Able to juggle competing tasks while maintaining excellent attention to detail.
• Strong spoken and written English communication.
• Constructive, proactive approach and a willingness to learn.
• Confidence using AI tools and modern operational systems.
COMPENSATION AND DEVELOPMENT
Salary: Competitive
Bonus: Performance-related, linked to delivery measures and team results
Career path: Opportunity to progress to Senior Campaign Manager for high performers
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