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The Inbound Insurance Qualifier is responsible for answering inbound calls, verifying Medicare eligibility, and transferring qualified leads to licensed agents. They must maintain call volume and conversion standards while representing the company professionally.
Life Protect 24/7 serves as a lifeline for our customers. Currently we’re expanding our Clearwater team and seeking motivated Inbound Insurance Qualifiers to generate qualified leads for Licensed Insurance Agents. No license or prior insurance experience required - we provide training.
How do you do that?
As an Inbound Insurance Qualifier, you are the first point of contact. You will answer inbound calls, verify Medicare Parts A & B eligibility using a script, deliver brief scripted information, and transfer qualified callers to a Licensed Insurance Agent. You are not responsible for closing sales or collecting payment. We do have more advanced sales roles you may pursue later in your career, providing potential for additional opportunities following good performance.
Other responsibilities include:
Qualify inbound callers for Medicare Advantage discussions
Follow an easy to understand script with only 1 qualifying question
Transfer qualified callers to Licensed Insurance Agents
Maintain required call volume and conversion standards
Represent the company with professionalism and energy
What we offer:
Weekly Pay
Early access to pay through ZayZoon
Paid Training
Paid Time Off
Medical, Dental, Vision Insurance
401(k) with company match
Performance Bonuses
Seasonal Saturdays(optional)
Beautiful Modern Office Space
Remote work available with a reliable wired home internet connection and good performance
Weekday overtime available during busy Annual Enrollment Period (Fall)
Additional overtime available, especially with cross-training. (Note: Medicare season slows in December and closes the week of Christmas unpaid unless PTO is available)
What you offer:
Must be at least 18 years old
Clear verbal communication skills
Ability to read a script naturally and build quick rapport
Ability to multitask (example: typing and navigating multiple screens while on calls)
Prioritize and manage time
Reliable transportation to work on-site in Clearwater, FL
Fluent in English
Bilingual (English/Spanish) is a plus but not required.
Previous experience as a Fronter, Opener, or Lead Qualifier is preferred but not required.
Motivation, and desire to achieve.
Pay: $16/hr base pay | Make up to $20/hr by meeting goals. Annual range $33K-$40K.
Job Type: Full-Time
Schedules Available:
If you excel at building quick rapport and want a sales role without the pressure of closing or weekend shifts, APPLY NOW!
We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. After applying, a recruiter will contact you within 2 to 3 business days by phone or email.
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