IAM Systems Administrator (Remote)

GovCIO is currently hiring an IAM Systems Administrator to maintain, configure, and support the server and directory infrastructure underpinning the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. This role administers Windows Server and Active Directory environments and Microsoft Azure cloud infrastructure supporting ICAM products — including Single Sign-On (SSO), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and the Master Person Index (MPI) — ensuring system availability, security, and performance. The IAM Systems Administrator works closely with the IAM engineering, architecture, and release management teams to patch, monitor, and sustain the infrastructure supporting ICAM operations. This position is fully remote located within the United States.

Please note: The contract has not been awarded;  this position remains unfunded and is contingent upon the award of the contract. 

• Configures, monitors, and maintains Microsoft Azure cloud infrastructure supporting ICAM products and services. 

• Performs system patching, upgrades, and automated configuration management across ICAM server and directory infrastructure. 

• Monitors system health, availability, and performance for ICAM infrastructure, supporting program uptime targets for SSO, identity datastore, and other ICAM services. 

• Implements and maintains security configurations, access controls, and hardening standards across Windows Server, Active Directory, and Azure environments in accordance with VA and federal security requirements. 

• Troubleshoots and resolves infrastructure-related incidents escalated from the IAM Help Desk, coordinating with Tier 3 engineering as needed. 

• Supports modernization and migration activities for VA's Active Directory and directory services environment, including current-state assessments and target architecture implementation. 

• Develops and maintains system documentation, including configuration baselines, operational procedures, and runbooks. 

• Writes and maintains scripts (e.g., PowerShell) to automate routine administration, monitoring, and reporting tasks. 

• Supports backup, recovery, and disaster recovery procedures for ICAM server and directory infrastructure. 

• Participates in change management processes, coordinating system changes with the IAM Release Manager to minimize service disruption. 

Required Skills & Experience 

• Bachelor's degree in Computer Science, Information Systems, or a related field, and 12+ years of experience as a Systems Administrator (or commensurate combination of education and experience). 

• Demonstrated experience administering Microsoft Azure cloud infrastructure. 

• Experience with system patching, configuration management, and security hardening. 

• Experience monitoring system health, availability, and performance in an enterprise environment. 

• Strong troubleshooting skills and experience supporting Tier 3 escalations. 

• Strong written and verbal communication skills, including system documentation. 

Clearance Required: Ability to obtain and maintain a suitability/public trust clearance.

Preferred Skills & Experience 

• Experience administering Red Hat Enterprise Linux (RHEL) systems. 

• Experience with Microsoft Entra ID (Azure AD). 

• Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency. 

• Familiarity with IAM/ICAM concepts and tools, such as SailPoint, Okta, Ping Identity, PKI/CAC, SSO, or MFA. 

• Experience writing PowerShell or similar scripts for automation. 

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, CompTIA Server+, Microsoft Certified Solutions Associate).