HR Sr. Analyst, Benefits

Where You’ll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary and Responsibilities

As a Benefits Administration Health and Welfare Sr. Analyst, you will support the overall service delivery related activities for the People Connections Benefits Administration Health and Welfare work stream for the 2nd largest non-profit health system in the US.  This role primarily supports employee benefits administration for our physician medical groups in California and will assist with the benefit administration for our more than 150k employees and 25k providers in 21 states.

Every day you will work collaboratively with the Benefits Administration team, the Benefits COE, other internal partners, and medical group leadership to lead and work within cross-functional teams in all aspects of the benefits administration processes.  This work includes process and benefit implementation, production support, employee inquiries, day-to-day support, project management (such as Annual Benefit Enrollment),  analysis, operational support, benefit compliance, and vendor management.

To be successful, you'll combine strong analytical skills, Benefits knowledge, meticulous attention to detail, and the ability to clearly communicate complex data, transforming Benefits information into strategic value.

• Serve as the primary point of contact for benefit-related customer service and support, addressing issues from both internal and external stakeholders.
• Manage and troubleshoot data movement between various internal systems and external vendors, particularly for HRIS/ERP and leave of absence applications.
• Identify, analyze, and resolve production issues within benefits administration, collaborating with vendors and internal teams for solutions and escalating when necessary.
• Lead and implement changes related to new benefit initiatives or process enhancements, including developing test plans and documenting changes.
• Facilitate requirements gathering and documentation for new processes or benefit changes, ensuring clear communication to all relevant parties.
• Ensure data integrity by auditing information exchanged with vendors and actively resolving discrepancies.

Job Requirements

Required

• Bachelors degree or equivalent experience,
• HR Systems support and testing experience
• Experience utilizing advanced functions within Excel for data validation, billing and auditing
• Demonstrated experience supporting business processes within an HR Operations team

Preferred

• Minimum of five years of progressively responsible experience related to implementing and administering employee Health and Welfare plans
• Healthcare experience
• Previous experience with Lawson, Infor, or Workday