HR Advisor

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As the HR Advisor, you will serve as a primary point of contact within a centralized HR service delivery model, supporting associates and people leaders across all 50 states. Every day this role manages end-to-end resolution of employee inquiries and concerns ensuring consistent, timely, and compliant handling of cases in a high-volume, centralized environment with a strong focus on employee relations, performance management, labor law compliance, and risk mitigation.

To thrive in this role, you must have a strong understanding of policies, tools, and resources as well as strong consulting skills and experience resolving complex HR issues.

Key Responsibilities include but are not limited to:

Employee Relations & Case Management

• Serve as point of contact for employee and leader inquiries, managing cases through intake, review, resolution, and closure.
• Provide guidance on workplace concerns, policy interpretation, and employee relations matters.

Performance Management & Disciplinary Action

• Partner with people leaders to draft and review objective, legally defensible Performance Improvement Plans (PIPs) and disciplinary actions and ensure leaders are providing the appropriate support and resources to be set for success.
• Review and approve disciplinary actions and performance plans to ensure alignment with company policy and consistency across cases.
• Provide coaching to leaders on performance management, documentation, and communication.

Termination Risk Review & Support

• Review involuntary termination requests to assess risk.
• Provide recommendations and guidance to leaders to ensure decisions are well-supported and defensible.
• Support leaders in preparing for and delivering termination communications.

Leave of Absence (LOA) Support

• Educate associates on leave processes and available resources (e.g., FMLA, ADA, company leave policies).  Conduct follow-up with associates to ensure understanding.
• Partner with leaders and COEs to address situations where associates fail to return from leave or do not obtain required approvals.

ADA & Interactive Process

• Facilitate the interactive process for accommodation requests in compliance with ADA requirements.
• Partner with associates and leaders to evaluate accommodations and identify reasonable solutions.
• Maintain clear documentation throughout the interactive process.

Required Qualifications

• Bachelor’s degree in Human Resources, Business, or related field, or equivalent experience.
• 3+ years of HR experience with a focus on employee relations, case management, or HR advisory services.
• Experience supporting multi-state or nationwide employee populations.
• Strong knowledge of employment laws, including ADA, FMLA, FLSA and general employee relations practices.
• Demonstrated ability to assess risk and make sound, defensible recommendations.
• Demonstrated interpersonal and conflict resolution skills, with experience de-escalating issues and facilitating effective outcomes.
• Solid business acumen to make informed people decisions within operational environments
• Established ability to influence people leaders through clear policy aligned guidance and sound judgment in complex employee relations and performance management matters
• Proficiency in Microsoft Office applications

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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