This role is responsible for the timely billing of hospice and home health claims, including managing insurance denials and resolving payment discrepancies. The coordinator will also maintain account balances and communicate effectively with insurance payers and patients to ensure accurate reimbursement.
Job Title
Billing Account Coordinator
Location
Remote (TN, GA, AL, FL, NC, SC, KY)
Job Type
Full-Time
Department
CBO AR
Pay
$20/hr-$22/hr
About MedSrv, LLC
As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.
Position Overview
This position is responsible for the timely billing of paper and electronic hospice or home health claims on the appropriate claim format, the collection of all appropriate cash, processing of adjustments, appropriate notes and processing accounts for collections following departmental processes. Clear communication verbally and in writing is required to address payment issues. Involves working insurance denials and the research of underpayments and overpayments.
What You’ll Do
Provides exceptional customer service to patients and insurance payers.
Works well both independently and in a group setting.
Able to navigate and work in various insurance portals and Epic, inorder to complete daily work items.
Other duties as assigned.
Submits claims to insurance companies accurately and promptly.
Follows up on outstanding payments to ensure timely reimbursement.
Works on denials and appeals to resolve payment issues.
Documents resolution attempts thoroughly for record-keeping.
Maintains account balances and reduces days in Accounts Receivable (A/R).
Communicates effectively with insurance companies, patients, and internal departments.
Ensures compliance with billing regulations and standards.
Analyzes and resolves discrepancies in billing and payments.
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What We’re Looking For
High school diploma or equivalent
3+ year of related experience/training (or equivalent education and experience)
Knowledge of office software and medical billing software
Professional, polite, and customer-service oriented
Ability to work well with others in a close office setting
Strong focus and ability to concentrate for extended periods
Team-oriented, cooperative, and adaptable
3+ years of experience within Home Health & Hospice Medical billing
Physical Requirements
Able to work at a computer for extended periods.
Occasionally lift up to 15 lbs.
Why Join Us?
Work with a team that values faith, integrity, and compassion.
Supportive, inclusive, and casual work environment.
Training and development to help you grow.
No weekends – enjoy work-life balance.
Competitive benefits, paid time off, and 401k with match.
Ready to make a difference in healthcare?
Apply today and join MedSrv — where we guide by faith and serve with heart.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
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Marketing Manager
★★★★★
Verified
