Home-Based Inside Sales Assistant

Number of Openings: 1
 

Are you a customer-focused professional who thrives in sales support, client communication, and project coordination? We’re looking for a Home-Based Inside Sales Assistant to join our DCX team. In this role, you will serve as the primary point of contact for clients and vendors while supporting field-based Sales Representatives through quote preparation, reporting, order coordination, and administrative support. This role is ideal for someone who enjoys working in a fast-paced environment, can manage multiple priorities with ease, and is passionate about delivering exceptional customer service while helping drive sales success.

REQUIRED CORE COMPETENCIES 

• Highly Proficient Communicator: Excellent spoken and written English communication skills with the ability to interact professionally with clients, vendors, and internal teams.

• Organized & Detail-Oriented: Strong organizational and time management skills with the ability to manage multiple tasks, projects, and deadlines simultaneously.

• Customer Service Focused: Dedicated to delivering exceptional customer experiences and maintaining positive relationships with clients and vendors.

• Adaptable & Deadline-Driven: Ability to prioritize competing responsibilities, multitask efficiently, and thrive in a fast-paced environment.

• Problem-Solver: Strong critical thinking and problem-solving skills with the ability to resolve issues proactively and effectively.

WHAT YOU WILL DO 

• Prepare and send quotes on behalf of Sales Representatives

• Create and maintain reports, logs, and documentation

• Communicate daily with clients and vendors via phone, text and email

• Support sales reps with scheduling, follow-ups, and administrative tasks

• Use Outlook and Microsoft Teams for communication and coordination

• Ensure information is organized, accurate, and delivered on time

• Collaborate with internal departments to support ongoing projects and customer needs

WHAT WE LOOK FOR 

• Education: Bachelor's degree in Marketing, Communications, and Business Administration, or any related field.  

• Experience: 2-3 years of sales experience. 

• Language Proficiency: Strong verbal, written, and English communication skills. 

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.  

• Technical Skills:

  • Proficient in Salesforce

  • Proficient in Microsoft Outlook and Microsoft Teams

  • No previous construction site services experience required (but helpful)

  • Strong organizational skills with excellent attention to detail

  • Fast learner and comfortable with technology

  • Strong verbal and written communication skills

  • Ability to multitask and prioritize in a dynamic work environment

  • “Go-getter” attitude and ability to work independently

WHAT WE OFFER 

• Salary Range: PHP 45,000 - 53,000

• Industry: Recycling and Dumpster Rental Service Provider

• Job Type: Full-time 

• Work Shift: 8:00 AM - 5:00 PM CST (USA) 

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages  

• Permanent work-from-home setup  

• Company equipment provided   

• Internet stipends upon regularization  

• HMO Coverage    

• PTO credits and service incentive leaves  

• Major spring and winter company live events  

• Monthly employee appreciation virtual events  

• Company-provided career skills training courses  

• A company culture focused on your personal and professional growth 

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. 

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. 

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!