The Associate Director will lead the development and execution of digital commerce strategies to drive revenue growth and profitability for Best Buy Health. They will oversee digital user experiences, site merchandising, and marketplace expansion while partnering with cross-functional teams to optimize performance.
Job Description
As the Health eCommerce Associate Director, you will lead the development and execution of digital commerce strategies that drive short- and long-term growth for Best Buy Health. In this role, you'll oversee key aspects of the e-commerce business, including digital strategy, customer experience, online merchandising, marketplace growth, and performance optimization. You'll partner across product, marketing, design, and technology teams to deliver exceptional digital experiences while identifying new opportunities to meet evolving customer needs. This is a highly visible leadership role for a strategic and data-driven leader who is passionate about driving online growth and innovation.
This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.
What you'll do
Develop and execute e-commerce strategies that drive revenue growth and profitability
Lead cross-functional initiatives to increase traffic, improve conversion, and optimize digital offerings and promotions
Partner with product, design, and marketing teams to enhance customer experience and execute digital marketing strategies
Define and optimize digital user experiences, site merchandising plans, and marketplace expansion opportunities
Monitor business performance, leverage analytics and insights, and provide strategic recommendations to senior leadership
Basic qualifications
7 years of demonstrated success in an e-Commerce role in a high performing business
5 years of leadership experience
5 years of project leadership experience
Track record of leading cross-functional teams through significant organizational change or digital transformation, driving measurable improvements in efficiency and profitability
Strong understanding of e-commerce platforms, digital marketing tools, SEO, and applied analytics to drive online sales and customer engagement
Proven track record of success in managing medium to large-scale e-Commerce platforms and driving online sales growth
Preferred qualifications
Bachelor's or Master's degree in a related field
9 years of demonstrated success in an e-Commerce role in a high performing business
Experience with other e-commerce platforms such as Shopify, eBay, and Walmart
Familiarity with CRM and ERP systems
What’s in it for you We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
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Marketing Manager
★★★★★
Verified
