Head of Commercial Marketing

Head of Commercial Marketing | £80,000–£90,000

ICS.AI is the UK's market leader in AI for local government and the public sector, and we're looking for a senior commercial marketing leader to own one of our priority growth engines from market insight to pipeline and revenue.

This is not a traditional marketing communications role. It's a go-to-market leadership position with real autonomy, real budget and real accountability for results.

Location: UK – remote, with travel to events, ICS.AI offices and customer sites
Salary: £80,000–£90,000
Contract: Full Time, Permanent
Department: Marketing
Reports to: Chief Marketing Officer

About ICS.AI

We're one of the UK's largest and fastest-growing AI providers to the public sector, and a truly AI-native organisation where every team uses AI daily as a trusted copilot. As a Microsoft Solutions Partner, we deliver AI Contact Centres, Staff Copilots and Social Care AI through our SMART: Platform, with guaranteed, measurable outcomes for 20+ public sector partners across the UK. Ranked #19 in TechRound's AI45 2026 and recognised in Parliament for responsible AI innovation.

The Role

As Head of Commercial Marketing, you'll take end-to-end ownership of a commercial growth engine: understanding the market, defining the proposition, deciding where ICS.AI can win, and turning that strategy into qualified pipeline and revenue.

You'll work across Marketing, Sales, Product, Partnerships and Customer Success, and act as the strategic and commercial client for our marketing channels team, who deliver the campaigns, content, events, PR, digital and nurture programmes. You'll be trusted to make decisions, prioritise investment and deliver outcomes without every decision going back to the CMO.

What you'll own:
- Commercial marketing strategy and go-to-market plan for your engine
- Market, customer, competitor and buying-group insight
- Proposition, positioning and commercial narrative
- Priority segments, accounts and audiences (account-based marketing)
- Marketing-generated and marketing-influenced pipeline
- Conversion from awareness to engagement, qualification and opportunity
- Sales enablement, performance reporting and continuous improvement

What You'll Bring

• Significant senior B2B marketing, product marketing, growth, demand generation or go-to-market experience
  - Ownership of a proposition, market, sector or commercial programme
  - A track record of generating and progressing complex B2B pipeline
  - Experience working with Sales against shared revenue targets
  - Understanding of long, multi-stakeholder buying cycles
  - Skill in turning complex products into clear, differentiated propositions
  - Confidence presenting to senior customers, executives and technical specialists
  - Strong use of CRM, pipeline and campaign data to make decisions

Advantageous: enterprise tech, SaaS, AI or digital transformation; UK public sector, local government or education; account-based marketing; scale-up environments; partner-led go-to-market.

Direct sector experience is helpful, but less important than evidence that you can understand a complex market and take genuine commercial ownership.

What We Offer

• £80,000–£90,000 salary
  - Remote-first working – work flexibly from anywhere in the UK
  - £1,200 annual work-from-home allowance
  - 25 days holiday plus bank holidays
  - Enhanced pension scheme – 5% employer contribution
  - Private healthcare (Vitality)
  - Work at the cutting edge of public sector AI
  - Real social impact – transforming how public services are delivered
  - Autonomy, influence and a seat at the table in a fast-scaling company

ICS.AI is an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to building a diverse and inclusive team.

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