GV Payroll Specialist

Position Title: GV Payroll Specialist(Mandarin Speaking)

Reporting Line: GV Team Manager

Position Purpose: To perform timely and accurate payroll processing related services for the clients of ADP Employer Services GlobalView division while acting as a liaison for assigned clients.

Responsibilities:

· To manage and maintain payroll processing schedules and related tasks/events on behalf of assigned client organizations in accordance with ADP and Client requirements.
· Perform required tasks and validation steps to ensure production of timely and accurate employee payments, transfer of funds (EFT) and delivery of appropriate reports and related files for assigned Clients.
· Conduct timely and accurate processing of cyclical events including month end, quarter end, and year end related activities.
· Act as day-to-day liaison with Client designated contact(s) for payroll related processing events and system processing inquiries ensuring timely review and resolution of issues.
· Ensure ADP performs payroll services based on client requirements while validating that ADP meets required statutory obligations.
· Monitor and report on payroll performance metrics related to assigned clients.
· Participate in testing and validation as required for product updates and cyclical processing events (such as year end processing).
· Consistently seek to maintain the integrity of client and employee data.
· Maintain and adhere to quality controls throughout the payroll process as defined by ADP and Client.
· Maintain client payroll procedure manuals and business process documents, as required.

Key Requirements:

· College degree or above
· 2+ years payroll administration experience in an international company
· Good English language skill
· Payroll industry expertise including competency and knowledge of the payroll processing and legislative requirements
· To be familiar with SAP HR system is a plus
· Attention to detail
· Good customer service and communication skills