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AI Summary

The intern will act as a bridge between business and product teams to support product delivery, business insights, and operational efficiency. Responsibilities include drafting documentation, coordinating cross-team communication, and analyzing user feedback to improve affiliate and referral programs.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world.

About the Role: We are looking for a proactive, detail-oriented intern to join our affiliate product team as the bridge between business and product. You will support product delivery, business insights, and operational efficiency across our affiliate/referral programs, working closely with Product, BD, and Operations teams.

What You'll Do:

Product Delivery Support

  • Assist in drafting and organizing Business Requirement Documents (BRDs), ensuring information is complete and clear
  • Support new product launch processes, including writing release announcements, coordinating cross-team communication, and preparing BD training materials
  • Perform initial triage of user feedback, collect logs and relevant information, and escalate valid issues to the product and engineering teams

Business Insights Support

  • Assist with competitor research and compile feature comparisons of affiliate/referral products
  • Coordinate KOL and BD interviews, document and summarize key feedback, and help shape product improvement recommendations

Operational Efficiency Support

  • Help review existing operational processes, identify standardization opportunities, and contribute to SOP documentation
  • Maintain the internal BD/ARM knowledge base, updating product feature guides and FAQs to enable team self-service

In a Nutshell: As the bridge between business and product, you will drive smoother iteration of our affiliate products and stronger cross-team collaboration through documentation, process follow-up, and information synthesis.

Requirements:

  • Current undergraduate or graduate student (any major; Business, Computer Science, or Marketing preferred)
  • Genuine curiosity about product operations, user growth, and affiliate/referral programs
  • Strong written and verbal communication skills in both Chinese and English
  • Detail-oriented and organized, with excellent documentation and information synthesis skills
  • Self-driven and proactive, comfortable working across teams
  • Knowledge of crypto/Web3 or affiliate marketing is a plus
  • Ability to commit to 5 days per week for 6 months is preferred

Why Binance

  • Shape the future of finance 
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle challenging projects in a fast-paced and innovative enviornment with autonomy
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you acknowledge that you have read our Candidate Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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