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AI Summary
The Group Account Director oversees a portfolio of accounts to ensure strategic excellence, consistent performance, and business growth. They are responsible for leading, mentoring, and developing senior team members while improving operational processes for scalability.
About the role
The Group Account Director leads a portfolio of accounts and a team of account leaders, ensuring consistent delivery, strategic excellence, and business growth across the group.
Qualifications
- Bachelor’s degree required
- 10 or more years of experience in agency or client strategy leadership
- Strong experience managing teams and account portfolios
- Experience working with ecommerce and/or B2B clients is a plus
- Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
- Hands-on experience with paid media platforms is strongly preferred
Key Responsibilities
Portfolio Leadership
- Oversee a group of accounts, ensuring consistent performance and delivery
- Drive strategic alignment and quality across all accounts
Team Leadership & Development
- Lead, mentor, and develop Account Directors and senior team members
- Build a high-performing, accountable team culture
Business Growth & Performance
- Drive revenue growth and retention across the portfolio
- Identify opportunities to expand services and increase client value
Operational Strategy
- Improve processes and systems to enhance efficiency and scalability
- Partner with leadership to align on business priorities
Core Skills & Competencies
- Team leadership and coaching
- Portfolio management
- Strategic oversight
- Operational excellence
- Business growth mindset
- Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus
What Success Looks Like in This Role
Your portfolio performs consistently at a high level, your team is strong and self-sufficient, and your clients see your group as a strategic partner.
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