Global Computer Operations Support Analyst T4

WE ARE ARCARITHM, and we are changing the world!

If you are ready to grow your career and change the world with us, then join the Arcarithm team!

At Arcarithm, we cultivate and foster an environment of integrity, open communication, work life balance, and career development. We are committed to investing in our employees by offering comprehensive health insurance options, a generous 401K plan, competitive salaries, continuous career growth opportunities, flexible schedules including remote work, mentoring and performance incentives.

Arcarithm is currently seeking top talent in the areas of full stack software development, artificial intelligence, optimization, and data analytics. You will work in a dynamic and challenging environment alongside our customers which include Lockheed Martin, General Dynamics, Northrop Grumman, Raytheon, US Army, US Navy, US Air Force, the Missile Defense Agency, and NASA on cutting edge technologies including machine learning, augmented and virtual reality, big data analytics, and more!

We are excited to continue to change and improve the world through innovation and technology! Contact us today to hear more about Arcarithm and all we offer!

Job Title: Global Computer Operations Support Analyst T4

Job Location: Colorado Springs, CO

Security Clearance: Top Secret/SCI

Position Responsibilities

• Perform daily system monitoring, operations, and maintenance of the C2BMC-G systems in a 24x7 operations and test environment enabling Space Domain Awareness and Space Defense.
• Provide first-level technical support to the customer and perform initial troubleshooting of all local C2BMC-G hardware, software, and networks.
• Document and report all events/issues to leadership.
• Receive tasking and direction from leadership for all operations, test, and real-world events.
• Assist in maintenance of user accounts as directed by the local ISSO.
• Operate and sustain the C2BMC-G mission systems and/or training systems environment for operational and training missions supported by C2BMC's presence in the Missile Defense Integration & Operations Center (MDIOC).
• Perform other duties and assignments as required.

Basic Qualifications

• Sound background and experience with operations and maintenance of large-scale computer and communications systems/networking environments.
• Experience in system and/or network administration, including UNIX, Linux, and Windows.
• Experience in troubleshooting hardware and software components.
• Experience in data flow usage and the ability to troubleshoot with internal and external agencies to establish network connectivity.
• Must possess a DoD 8140 certification at IAT Level II or higher (Security+ CE, SecurityX, CCNA Security, CySA+, GICSP, GSEC, SSCP, CASP+ CE, CISSP). Candidate will be responsible for maintaining the DoD 8140 certification for the full contract period.
• Minimum Active DoD Top Secret/SCI Clearance.

Preferred Qualifications

• Experience and knowledge of C2BMC System or Missile Defense Systems.
• Linux Certification (Linux Essentials, Linux+, LPIC-1, RHCSA).
• Experience using Confluence and Jira.
• Basic scripting (Bash).
• Active Directory experience.

Education Required

• Entry-level to experienced, but still a learner, typically with an advanced degree and 0–1+ year experience, or a bachelor's degree and 0–3+ years' experience, or equivalent.
• Solves problems of limited to moderate scope and complexity; work is closely supervised following established policies and procedures or under very general supervision.
• Contacts are primarily with immediate supervisor and within the company or group but may be external as well.
• Errors in judgment would normally require a moderate expenditure of resources to rectify.

Arcarithm is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.