Global Commercial Excellence Leader

 Posted 13 days ago
     
10+ years experience
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AI Summary

Lead the global design and implementation of the Enerpac Customer Excellence (ECX) framework to standardize commercial processes across the Americas, EMEA, and APAC. Drive sales effectiveness through CRM optimization, sales enablement programs, and data-driven performance management.
Overview

Enerpac

ENERPAC – Who we are?

Enerpac Tool Group is a premier industrial tools and services company serving a broad and diverse customer base across more than 25 countries. The Company’s businesses are global leaders in high-pressure hydraulic tools, controlled force products, and solutions for the precise positioning of heavy loads, helping customers safely and reliably complete some of the world’s most challenging industrial applications. Founded in 1910, Enerpac Tool Group is headquartered in Menomonee Falls, Wisconsin, and trades on the NYSE under the symbol “EPAC”.

 

Our vision is to be our customers’ preferred partner through the continuous innovation of industrial tools and services that help them safely and reliably tackle critical challenges around the world.

 

For further information on Enerpac Tool Group and its businesses, visit the Company’s website at https://www.enerpactoolgroup.com/.

 

Summary - basic function of role

We are seeking a Global Commercial Excellence Leader to join our business on a remote basis within the UK. This is a global leadership role with broad cross-functional exposure, focused on driving commercial excellence initiatives across our international operations and supporting the continued evolution of our commercial capabilities.

 

The Global Commercial Excellence Leader will be responsible for the design, implementation, and continuous improvement of standardized commercial processes across all regions. The role will lead the global deployment of the Enerpac Customer Excellence (ECX) framework, ensuring consistent execution of sales best practices, sales enablement programs, and CRM (Salesforce) optimization initiatives.

 

Working closely with regional commercial leadership teams across the Americas, EMEA, and APAC, this individual will help enhance sales effectiveness, improve customer experience, and support sustainable business growth through data-driven decision making, process alignment, and capability development.

 

This role requires an experienced commercial excellence professional with a proven track record of implementing global programs, leading transformation initiatives, and influencing senior stakeholders within complex international organizations.

 

Job Duties and Responsibilities

 

Global Commercial Excellence Strategy:

  • Lead the global rollout and governance of the Enerpac Customer Excellence (ECX) framework.
  • Define and standardize core sales processes, tools, and KPIs across Americas, EMEA, and APAC.
  • Ensure alignment between global strategy and regional execution while allowing for appropriate local adaptation.
  • Identify opportunities to improve commercial effectiveness and consistency across the organization.

Program Implementation & Transformation:

  • Drive the implementation of global commercial excellence initiatives, including change management and adoption strategies.
  • Establish governance models, performance tracking, and continuous improvement mechanisms.
  • Lead cross-functional initiatives focused on improving commercial effectiveness and operational efficiency.
  • Support the successful delivery of transformation projects within a matrixed global environment.

Sales Enablement:

  • Develop and implement global sales enablement programs, including training, coaching frameworks, and competency development initiatives.
  • Partner with regional commercial leaders to support capability building across sales teams.
  • Support structured approaches to pipeline management, account planning, and value-based selling methodologies.
  • Promote consistent sales processes and commercial best practices globally.

CRM & Salesforce Optimization:

  • Lead the global Salesforce strategy to support standardized commercial processes and reporting.
  • Drive CRM adoption and effective system utilization across regions.
  • Partner with IT and commercial teams to enhance reporting capability, functionality, and data quality.
  • Support the development of actionable commercial insights through improved CRM usage and analytics.

Stakeholder Engagement:

  • Act as a strategic partner to regional commercial leaders and senior stakeholders.
  • Build effective relationships across functions, regions, and cultures.
  • Facilitate collaboration and the sharing of commercial best practices globally.
  • Support alignment between regional priorities and global commercial objectives.

Performance Management & Analytics:

  • Define and monitor global commercial KPIs and reporting dashboards.
  • Use data and analytics to identify trends, opportunities, and performance gaps.
  • Deliver insights that support sales productivity, operational effectiveness, and customer outcomes.
  • Promote a data-driven approach to commercial decision making.

 

Skills and Competencies

  • Strategic mindset with strong operational execution capability
  • Strong stakeholder engagement and influencing skills
  • Global perspective with the ability to work effectively across cultures and regions
  • Data-driven and analytical approach to problem solving
  • Change management and transformation leadership capability
  • Strong communication and collaboration skills
  • Ability to manage multiple priorities within a complex global environment
  • Continuous improvement mindset

 

Success Measures

  • Successful global adoption of the ECX framework
  • Improved sales productivity and pipeline quality
  • Increased CRM utilization and improved data integrity
  • Measurable improvements in commercial effectiveness and business performance
  • Strong engagement and capability development across commercial teams
  • Delivery of sustainable process improvements and operational efficiencies

 

Education and Experience

Required:

  • 10+ years of experience within commercial excellence, sales operations, sales enablement, or commercial leadership roles.
  • Proven experience implementing global commercial programs across multiple regions, including Americas, EMEA, and APAC.
  • Experience leading large-scale transformation initiatives within complex, matrixed organizations.
  • Strong understanding of sales processes, commercial operations, and CRM systems, ideally Salesforce.
  • Demonstrated change management and stakeholder engagement capability at senior leadership level.
  • Experience working across international teams, cultures, and time zones.

Preferred:

  • Experience within industrial, manufacturing, engineering, or B2B environments.
  • Previous experience implementing standardized commercial excellence frameworks or operating models.
  • Familiarity with Lean, continuous improvement, or operational excellence methodologies.
  • Experience using data and analytics to drive commercial performance improvements.

 

Work Benefits

  • Competitive salary, annual bonus opportunity, and comprehensive benefits package
  • Car allowance and private medical coverage
  • Opportunities to engage with Employee Resource Groups that support networking, development, and inclusion initiatives
  • A collaborative global environment with exposure to international commercial leadership teams
  • Community outreach and volunteering initiatives embedded within the Company’s culture
  • Opportunities to contribute to global transformation and continuous improvement initiatives
  • Career development opportunities within a growing international organization

 

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