German Speaking Player Support for Riot Games | Relocate to Sofia, Bulgaria

Are you a gaming enthusiast who enjoys helping players and solving problems?

We are looking for German-speaking Player Support Specialists to join an international gaming support team in Sofia, Bulgaria.

In this role, you will support players by answering questions, resolving account-related issues, and helping create a great gaming experience for users.

This is a great opportunity for gamers, customer support professionals, and anyone interested in working in the gaming industry.

Key Responsibilities

• Provide German-language support to players through different communication channels.
• Assist with account, gameplay, and technical questions.
• Troubleshoot player issues and provide solutions.
• Maintain accurate case documentation.
• Follow gaming support procedures and guidelines.
• Deliver excellent player experiences.

Requirements

• Native or fluent German (C1/C2 level).
• Good English skills.
• Passion for gaming and online communities.
• Strong communication and problem-solving skills.
• Comfortable using digital tools.
• Willingness to relocate to Sofia, Bulgaria, or already living in Bulgaria.
• Previous gaming, customer support, or technical support experience is an advantage.

Benefits

• Competitive monthly salary.
• Relocation package for candidates moving to Sofia, Bulgaria.
• Paid training and full onboarding support.
• Health Insurance.
• International working environment with colleagues from around the world.
• Career growth and development opportunities.
• Modern office environment in Sofia.
• Supportive and multicultural team.
• Opportunity to work with globally recognized brands.
• And many other benefits!