General Administrator- Virtual Assistant
Please mention DailyRemote when applying
AI Summary
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
In Scope
Assist day to day operations for the members (OEP’s customers)
Mostly back office work and data entry
Covers data entry Xero (accounting software work)
Statement reconciliation
Inbox clearing and manages the work traffic coming in generic inboxes
Collections for customers/businesses
Job and quote creation
Quote follow up
Generic follow up – (Calling the members of a missing requirement, checking to confirm booking of a job & other clarifications)
Invoicing
Preparing all completed jobs to invoicing stage
Auditing technician’s compliance
Generating KPI reports
One off report requested by members
Receives after hours and/or regular calls depending on the member requirement
Makes outbound calls as needed (B2B calls)
Skill Requirement
Excellent written and verbal communication skills
Excellent multi-tasking skills
At least 1 year back office experience
Experience in customer service is favourable
Immediate to advanced computer skills
Attention to detail
Excellent Multi—tasking skills
Join the A-Team and experience the A-Life!
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