Gallagher Drive Product Development Lead

This position is ideal for a strategic and innovative leader who excels in coordinating cross-functional teams to drive the development and execution of cutting-edge solutions within the Gallagher Drive platform. The role involves leveraging AI capabilities, fostering partnerships, and enhancing user experiences through data-driven strategies. It requires collaboration with design, development, and analytics teams to ensure seamless integration and continuous improvement of tools and services, ultimately enhancing Gallagher Drive's offerings to drive sales and client retention.

1. Innovation and Solution Development:
   • Coordinate with consultants, industry vertical leaders, carrier partners, and point solutions to gather and ideate future Gallagher Drive innovations and solutions for the Benefits Business Line.
   • Stay current on evolving AI capabilities in the market to leverage solutions to enhance Gallagher's use of AI with clients and prospects.
   • Explore partnerships to create Gallagher-specific products with our partners.

2. Design and Prototyping:
   • Coordinate with the design team to develop working prototypes, gather feedback from key stakeholders, and iterate existing innovations and solutions.
   • Coordinate with the development team to execute the approved designs and solutions into the Gallagher Drive platform.

3. User Experience and Utilization:
   • Partner with Business Analysts to create Drive utilization flows to guide how different users by client size segment access the universe of Data Tools and Resources available through the Drive platform.
   • Partner with Financial and Talent Business Line Drive resources to ensure a seamless experience across the Drive Platform.
   • Foster collaboration across various business lines to ensure alignment and integration of strategies.
   • Engage with cross-functional teams to drive initiatives that support overall business objectives.
4. Shared Services Collaboration:
   • Work with FAC leadership to enhance and modernize existing tools and services.
   • Collaborate with the Drive Analytics team to incorporate new solutions and strategies into our analytics platform.
   • Support Clinical Team in solutioning and enhancing the Gallagher Drive platform to support the deployment of their market scans and ideate data stories to support their thought leadership
5. Continuous Improvement:
   • Develop and implement strategic plans to enhance the effectiveness of the Gallagher Drive Benefits platform.
   • Identify and implement process improvements to enhance efficiency and effectiveness.
   • Analyze utilization and adoption by office and client segments to inform strategic decisions and identify opportunities for innovation and training.
   • Explore opportunities to automate and push tools and resources directly to service teams, consultants and clients based on the renewal timeline.

Required:

• Bachelor's degree in Business, Management or Engineering (or commensurate experience) and 7 years related product development experience required.
• Ability to work independently with minimal direction.

Desired:

• Bachelor’s Degree and 10 years’ relevant experience in Strategy, Analytics, and Consulting experience required.
• Strong understanding of analytics concepts, solutions processes, and design thinking
• Highly skilled in Microsoft Office Tools, PowerBI, etc.

Work Traits:

• Communication, Analytical, and Organization Skills

  • Excellent verbal and written communication.
  • Develops professional relationships with internal and external stakeholders.
  • Works collaboratively with a team as well as independently, capable of meeting deadlines and delegating when necessary.

   

  Standards and Practices

  • Ability to manage/balance multiple priorities.
  • Seeks to understand the team goals.
  • Actively seeks to develop professional skills.
  • Demonstrates composure, stamina, and resilience under pressure.

  Use of Time

  • Constantly seeks to improve personal efficiency and productivity.
  • Clarifies priorities/requests and follows through on commitments.
  • Proactively takes on additional responsibilities in support of the team when needed.

  Customer Service and Business Strategy

  • Build knowledge of Gallagher tools, systems, and shared resources.
  • Is willing to go the “Extra Mile” to achieve results that benefit the client, the Branch, and Gallagher.
  • Proactively approaches issues that could impact client retention.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)