Verify insurance coverage and obtain pre-authorizations for therapy services by contacting insurance carriers to confirm patient eligibility and benefits. Document communications, update patient records, explain coverage details to patients and providers, and ensure appropriate use of CPT, HCPCS, and ICD-10 coding when applicable.
Job Details: Job Location: FP Corporate Headquarters - Knoxville, TN, Position Type: Full Time, Salary Range: Undisclosed, Verification/Authorization Specialist – Full-Time
Work Location: On-Site in Knoxville, TN or Remote
Join Functional Pathways – Where Your Expertise Makes an Impact!
Functional Pathways, a therapist-owned organization with over 30 years of experience in senior care, is looking for an experienced Verification/Authorization Specialist to join our corporate team. This full-time role ensures seamless insurance verification and authorization for therapy services.
Why Join Us?
Stability & Growth – Be part of a well-established company dedicated to excellence in senior care.
Supportive Team Environment – Work alongside professionals who value collaboration and expertise.
Impactful Work – Play a crucial role in helping patients access the therapy services they need.
What You’ll Do:
Verify insurance coverage and obtain pre-authorizations for therapy services.
Contact insurance carriers to confirm patient eligibility and benefit details.
Accurately document communication and update patient records.
Explain coverage information to patients and providers as needed.
Ensure proper use of CPT, HCPCS, and ICD-10 coding when applicable.
Qualifications: What We’re Looking For:
✔ High school diploma or GED required.
✔ Prior experience in medical billing, insurance verification, or authorization preferred.
✔ Strong knowledge of medical terminology, CPT, HCPCS, and ICD-10 coding.
✔ Excellent communication skills and the ability to work independently.✔ Detail-oriented with a commitment to accuracy and efficiency.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”