Work Schedule

Environmental Conditions

Job Description

• 1                    GENERAL INFORMATIONName of Role: Associate Manager, Safety Data & Systems, GPS OperationsFunction: Global Patient Safety (GPS)

• 2                    PURPOSE OF THE FUNCTION

  • Lead deliverables for GPS Safety Data Management and Safety System Maintenance activities
  • Provide high quality data outputs for Safety Signal Management, Risk Management and Safety Evidence generation
  • Collaborate and co-create with client functions and applicable vendors as required for seamless GPS Safety Data and Systems operations

• 3                    REPORTING LINE

  • Sr. Director Safety Data and Systems, GPS Operations or designee

• 4                    ROLES AND RESPONSIBILITIES

  • Manages and monitors applicable GPS mailboxes including unblinded data
  • Serve as the key technical resource for the configuration, maintenance, and administration of the Oracle Argus Safety system.
  • Support day-to-day operation and troubleshooting of Argus Safety application to ensure reliable and compliant drug safety case processing.
  • Assist in system validation, testing, and deployment of Argus Safety system updates, workflows, and business rules.
  • Generate, validate, and customize safety reports and analytics using Argus reporting tools and associated business intelligence platforms.
  • Collaborate closely with the pharmacovigilance, clinical, and regulatory teams to ensure safety data management aligns with global regulatory standards (FDA, EMA, PMDA, ICH).
  • Participate in change management processes to enhance Argus Safety system workflows and system integrations.
  • Contribute to audit readiness activities, including system inspections, validation reports, and compliance documentation.
  • Collaborates with internal systems team, BIS and Safety vendor on issues related to Safety database configurations
  • Performs the generation and quality control of aggregate reports and line listings
  • Initiates and contributes to the development of procedural documents including but not limited to Safety Management Plans, SOPs, work instructions, job aides, forms, or templates
  • Collaborates and co-creates with applicable client functions (e.g. Medical Information, Data Management, Business Information Systems, Quantitative Science) in regards to pharmacovigilance technical aspects, setup and operation
  • Keeps up-to-date on applicable regulatory and PV tech guidelines and shares within GPS and client as applicable.
  • Participates in training related to safety data management
  • Proactively reviews processes and tools and provides suggestions for improvement and better efficiencies  
  • Complete additional task and projects as assigned by line manager or Head of GPS Operations / designee.

• 5                    SKILLS AND COMPETENCIES

  • Good knowledge of relevant pharmacovigilance regulatory requirements and guidance documents (including Europe, US, Japan)
  • Adequate computer skills in all current office applications
  • Proficiency with Excel is required, experience with SQL is a plus
  • Proficiency in Safety Database systems (e.g. Argus) and knowledge of other technical systems applicable to Safety /Pharmacovigilance (e.g. E2B gateway, safety signal detection tools and systems).
  • Proficiency in electronic systems commonly used for Safety / PV, like for data visualization and analysis, dashboards
  • Robust understanding of the end to end process of clinical and post-marketing safety event collection and reporting including of workflow based case processing and MedDRA dictionary
  • Solid understanding of the development and submission of aggregate safety reports (e.g. DSUR, PSUR)
  • Solid understanding of the quality management processes, metrics and KPIs
  • Ability to communicate effectively and collaborate successfully across functions and with vendors
  • Fluent communication in written and spoken English required
  • Ability to work independently with minimal oversight and prioritize effectively
  • Ability to complete multiple complex deliverables within tight timelines
  • Ability to function effectively in a team environment

• 6                    EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • At least Bachelors’ degree (or country equivalent) in life sciences / Information technology or other relevant field required
  • Solid knowledge of global (EU/US/Asia Pac) pharmacovigilance requirements and practices required
  • Minimum of 7 years of relevant experience in IT / Safety / Clinical Research / Pharmacovigilance overall with at least 3 years of proven experience with safety database systems (e.g. ARGUS or ArisG) including workflow management
  • Equivalent and adequate combination of education and experience or proven practical expertise in all of the required skills undefined