FSO - Insurance - Life & Group Transformation - Technology Consulting - Manager

The Opportunity

EY is seeking a Manager to join EY's  Business Transformation & Growth (BTG) practice. This individual will lead client engagements, manage high-performing teams, drive business growth, and deliver large-scale business and technology transformation programs for leading life insurance, group benefits, and retirement providers.

Our practice helps clients reimagine, modernize, and transform their operations, technology platforms, and customer experiences to create sustainable business value. As a Manager, you will serve as a trusted advisor to client executives, oversee complex transformation initiatives, develop talent, and help shape the growth and evolution of EY's insurance consulting practice.

In return, you will have the opportunity to work with industry-leading organizations, lead strategic transformation programs, contribute to thought leadership, and help clients solve some of their most critical business and technology challenges across the insurance value chain.

Your Key Responsibilities

You will be responsible for leading complex client engagements and managing multidisciplinary teams focused on life, annuity, and group insurance transformation initiatives.

Client Leadership & Delivery Oversight

• Lead large-scale platform transformation programs, ensuring delivery aligns with business objectives, architecture standards, and contractual commitments.
• Serve as a trusted advisor to client business and technology leaders, driving strategic outcomes and stakeholder alignment.
• Define delivery roadmaps, governance models, and execution strategies across complex workstreams.
• Oversee program scope, budget, risks, dependencies, resources, and overall delivery performance.

Program Governance & Strategic Execution

• Lead governance forums and drive collaboration across client, EY, and vendor teams to resolve complex business and technology challenges.
• Ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, release management, and operational readiness practices.
• Drive adoption of AI-enabled solutions, automation, and data-driven insights to improve productivity, quality, decision-making, and business value.
• Monitor program health, compliance, security, and architecture standards while proactively addressing delivery risks and opportunities.

People Leadership & Team Development

• Lead, coach, and mentor consulting teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
• Support performance management, career development, and talent growth for consultants and senior consultants.
• Build high-performing teams through effective resource planning, knowledge sharing, and leadership development.

Business Development & Practice Growth

• Support account growth through client relationship management, opportunity identification, and proposal development.
• Contribute to solution shaping, estimations, client presentations, and pursuit activities.
• Advance practice capabilities through thought leadership, innovation, AI adoption, and insurance transformation best practices.
• Stay current on emerging technologies and market trends to identify opportunities for client value creation and operational efficiency.

To Qualify for the Role, You Must Have

• Bachelor's degree and 6-10+ years of relevant professional experience
• 5+ years of experience within Life, Annuity, or Group Benefits insurance
• Demonstrated experience leading large-scale business and technology transformation programs
• Experience managing client relationships and leading cross-functional teams in complex delivery environments
• Experience with one or more policy administration platforms including FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions
• Strong understanding of the Life & Annuity value chain, including product configuration, underwriting, policy administration, servicing, and claims
• Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts
• Strong executive communication, presentation, and stakeholder management skills
• Demonstrated ability to influence senior business and technology leaders
• Strong analytical, problem-solving, and strategic thinking capabilities
• Advanced proficiency with PowerPoint and Excel
• Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices.
• Willingness to travel up to 50% based on client needs

Ideally, You'll Also Have

• Advanced degree in Computer Science, Information Systems, Engineering, Business Administration, Economics, or a related field
• Experience serving as a Program Manager, Delivery Lead, Solution Delivery Manager, Release Train Engineer, or Platform Transformation Lead
• Experience with Agile and SAFe transformation programs
• Experience supporting business development, proposal management, and account growth activities

What We Look For

We're looking for client-focused leaders who combine deep insurance industry knowledge with strong delivery, leadership, and relationship management capabilities. Successful candidates demonstrate a passion for solving complex business challenges, developing high-performing teams, and helping clients realize measurable business value through transformation. They bring an entrepreneurial mindset, strong executive presence, and the ability to lead teams and programs in a dynamic, fast-paced environment.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
• • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $171,200 to $285,300
  • Bay Area California offices – $178,400 to $297,200
  • All other offices locations in the US, including Sacramento – $142,600 to $261,500
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.