French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-leading brands across Europe. We specialize in bespoke recruitment solutions, consistently delivering excellence for those seeking prestigious jobs in Bulgaria and beyond.

Job Overview

We are currently seeking a motivated professional for a French Speaking Fitbit Customer Support Specialist position in Bulgaria, dedicated to helping users achieve their personal health and fitness milestones. Join an industry-leading team in the heart of the Fitness & Wellness sector, where you will provide expert guidance on innovative wearable technology.

Key Responsibilities

• Provide high-quality technical support to French-speaking users regarding their Fitbit devices and applications.
• Assist customers in navigating their health metrics, including heart rate tracking, sleep analysis, and activity logs.
• Troubleshoot sync issues and hardware connectivity problems to ensure a seamless fitness journey for our clients.
• Educate users on how to maximize the features of their wellness hardware to reach their personal health goals.
• Maintain accurate records of customer interactions while adhering to the highest quality standards of the Fitness & Wellness industry.
• Collaborate with international teams to share feedback and improve the overall consumer experience.
• Promote a culture of health and wellness through professional, empathetic communication.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• A genuine passion for the Fitness & Wellness industry and wearable technology.
• Strong problem-solving skills and a customer-centric mindset.
• Ability to relocate to Sofia, Bulgaria, for this on-site opportunity.
• Excellent communication skills, both verbal and written, in English and French.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training on the latest health technology.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus linked to service excellence.
• €1,500 Signing Bonus (one-time) for new hires joining our Sofia team.
• Excellent professional growth prospects in one of the most exciting French-speaking jobs in the region.

Life in Bulgaria

Sofia is a dynamic, rapidly growing capital that offers a perfect blend of rich history and modern, vibrant city life. Living in Bulgaria provides a fantastic climate, breathtaking mountain views, and a welcoming culture, making it one of the most attractive destinations for professionals searching for international French-speaking jobs. You will find that Bulgaria offers a high standard of living with a cosmopolitan atmosphere.

With our full relocation support, your transition to Bulgaria will be smooth and stress-free. From exploring the local culinary scene to enjoying the affordable, high-quality lifestyle that Bulgaria is famous for, you will find that relocating for this French Speaking Fitbit Customer Support Specialist position in Bulgaria is the career move you have been waiting for.

How to Apply

If you are ready to take the next step in your career with a global leader, we invite you to apply today. Simply click the Apply Now button to submit your CV and begin your journey with Mercier Consultancy Group. We look forward to hearing from you soon!