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Keysight Technologies, Inc.

Forward Deployment Engineer

Posted 2 hours ago
5-10 years experience
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AI Summary

The Forward Deployment Engineer embeds within customer environments to develop, integrate, and deploy software solutions for complex wireless systems. They are responsible for diagnosing protocol-level issues, writing production-quality code, and acting as a technical feedback loop between the customer and internal R&D teams.

Overview


Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

 

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.


Responsibilities


The Advanced Forward Deployment Engineer works inside a customer's development program as software developer, systems engineer, and deployment lead in one role, and ships production code. This person independently determines and develops the approach to assigned deployment problems, diagnosing issues deep within the protocol stack (Layer 1 to Layer 3), modifying software, validating fixes, and delivering controlled releases during a customer's early development, integration, and regression cycles.

 

This is a customer-facing software engineering role where you will embed directly within a customer environment to customize, integrate, and deploy technology into real-world production systems.

 

Core responsibilities

• Own technically complex deployment issues from first report to validated fix, independently determining and developing your own approach
• Work onsite or closely with wireless customer development teams during major feature introductions
• Analyze signaling flows, traces, timing behavior, and performance data to isolate failures across Keysight and customer implementations
• Write and modify application and protocol-stack software, plus the supporting software and firmware the customer environment requires
• Develop and extend Python APIs that customer teams integrate against
• Build automation workflows inside the customer's workflows
• Create diagnostic instrumentation when existing tools are insufficient
• Develop, validate, and deploy controlled patches, feature flags, and interim releases under Keysight's release process
• Run rapid prototyping loops directly with customers to test and iterate on new features based on live feedback
• Act as a feedback loop to the core product and engineering teams, translating field problems into engineering requirements and defects for product management and R&D

Qualifications


Typically requires a Bachelor's or Master's degree (or equivalent) and 4-5 years of relevant software/systems engineering experience.

• Strong software-development experience across multiple software stacks
• Preferred expertise in at least one domain (PHY/L1, MAC/RLC/PDCP and L2, or RRC/NAS and L3), plus working knowledge of adjacent layers and end-to-end 4G, 5G, and 5G-Advanced system behavior
• Proficiency in C/C++ and Python (including API development), Linux, embedded or real-time software, and automated testing
• Experience debugging protocol interactions through logs, traces, packet captures, call flows, and timing analysis
• Familiarity with 3GPP specifications and the practical differences among standards compliance, interoperability, and implementation behavior
• Experience in design and test instrumentation and test emulation tools
• Ability to produce production-quality code that ships in a customer's build
• The judgment and customer presence to operate inside confidential development programs
• Excellent communication skills; able to explain technical trade-offs to both engineers and non-technical stakeholders
• Willingness to relocate or travel to a specific customer site as required by the assignment

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