FLEX GXP Support Agent

This position is responsible for all GXP support, ensuring optimal operations across assigned properties. The GXP Agent works closely with on-property teams to uphold service standards, streamline communication, and maximize operational efficiency.

Key Responsibilities:

Manage room inventory and execute daily room assignments for designated properties

Coordinate closely with front office, housekeeping, and sales departments to ensure accurate room blocking and guest accommodation

Monitor special requests, VIP arrivals, and group room blocks to ensure proper execution

Analyze occupancy trends and adjust room assignments to support operational goals

Maintain consistent communication with on-property teams and APRC leadership

Accurately document daily activity and deliverables in internal systems

Identify and escalate operational issues and opportunities for improvement

Other responsibilities as needed

Qualifications:

Minimum of 2 years of relevant experience in a business-related role (e.g., hotel operations, inventory management, business analytics, or customer service)

Strong organizational, analytical, and communication skills

Ability to work independently in a remote environment while maintaining high productivity

Flexibility to support weekend and holiday coverage as needed

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.