The collector is responsible for contacting debtors via phone, mail, or email to negotiate payments and resolve disputes. They must collaborate with clients and internal teams while maintaining compliance and meeting activity quotas.
Altus Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.
Altus Receivables is seeking First Party Collectors as we continue to grow our team! First Party Collectors collect payments or communicate/resolve issues from debtors. The collector will collaborate with clients, sales and peers on delinquent accounts. The primary role is to contact debtors by phone, mail or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation.
*This position is a Remote/Telecommute position* Job Responsibilities:
Negotiate payment in full or secure a payment arrangement
Place daily calls to customers on behalf of our client
Create a sense of urgency on non-paying debtors
Work closely with Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethics and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quota’s
Job Requirements:
Collections, sales, telemarketing, customer service or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred
Critical Thinker
Basic Math and Writing skills
SalesForce experience is a plus
Strong attention to detail and goal-oriented
Ability to de-escalate adverse situations
Strong interpersonal, communication, and organizational skills
Dependability
Compensation and Benefits:
$13-15 p/h plus monthly bonus up to $500 (DOE)
Benefit package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Marketing Manager
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