Financial Clearance Program Operational Analyst

Job Description

UW Medicine Enterprise-Wide Revenue Cycle Operations has an outstanding opportunity for a Financial Clearance Program Operations Analyst

WORK SCHEDULE

100% FTE

Weekdays

Remote

DEPARTMENT DESCRIPTION

UW Medicine Enterprise Wide Revenue Cycle Operations supports all of UW Medicine Patient Access, Hospital Billing, Finance and other related operations that use Epic software in the creation of patient scheduling events, registration, and data collection for billing and account maintenance.  UW Medicine is comprised of UW Medical Center, Harborview Medical Center, Seattle Cancer Care Alliance, UW School of Medicine, and UW Physicians Network.  This group is responsible for project development and implementations of new systems and tools as well as ongoing support and maintenance of the infrastructure of Patient Access applications which support these institutions, along with the implementation of new services and applications that are used to support and further the mission of patient care, research and teaching.

POSITION HIGHLIGHTS

The Financial Clearance Program Operational Analyst is responsible for working on issue resolution and workflow optimization and development requiring a broad knowledge of all aspects of Patient Access workflows, and assigned applications and tools, such as Epic, Optum/AccuReg,  in addition they must be able to understand the impact to other systems that interact within the workflow and other related Patient Access systems.

PRIMARY JOB RESPONSIBILITIES

• Primary responsibility for this role is Financial Clearance workflow development, optimization, and documentation.
• Analyze business processes and procedures with a focus on operational system enhancement opportunities to ensure the tools are maximized for business use
• Proactively review and evaluate system updates and coordinate upgrade implementation, including analysis, system development, operational workflow development, using operations and IT input and involvement through testing and implementation to ensure success
• Ensure systems and tools support Patient Access processes and result in the input of the highest quality of data required to produce clean claims and reduce denials.
• Define and document customer requirements.
• Proactively monitor and maintain systems, promptly report any issues to the Financial Clearance WQ Business Systems Analyst.
• Perform problem resolution.
• Develop and maintain QA documentation.
• Identify error patterns and recommend training or revised workflows.
• Provide regular status reporting.

REQUIREMENTS

• Bachelor's Degree in Healthcare Administration, Business, or related field
• At least four-six (4-6) years in Patient Access positions as a strong subject-matter-expert or other similar position where analysis and problem solving skills have been demonstrated
• Working knowledge of Epic Prelude, Referrals/Auth-Cert, Grand Central, Prelude, Cadence/Scheduling, hospital billing systems, and other hardware and software systems related to Patient Access.
• Equivalent experience may substitute for degree requirement

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community. 

Compensation, Benefits and Position Details

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About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.