Field Supervisor - Full Time
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AI Summary
The Field Supervisor is responsible for recruiting, hiring, and managing a team of survey administrators to ensure the successful implementation of school-based studies. They must monitor performance, provide ongoing training, and serve as the primary liaison between project management and the field team.
NYRBS Field Supervisors are responsible for:
- Supervising and supporting a team of in-school survey administrators who will be administering a school-based computerized surveys to students
- Recruiting, hiring, and retaining field staff
- Preparing work assignments to ensure cost-effective field implementation, as necessary ensuring adherence to project schedules and attainment of established performance requirements
- Reviewing production, time, and expense reports to ensure timely, accurate, and reasonable project charges
- Providing feedback to staff on their performance, noting areas of strength and areas requiring improvement
- Working with staff to proactively identify challenges and recommend possible solutions
- Meeting performance expectations in areas of efficiency, quality, screening and interviewing completion rates while maintaining confidentiality
- Participating in weekly individual and group conference calls with a project supervisor and other members of the project team
- Conducting weekly individual and group conference calls with your assigned staff
- Participating in required training and lead sections of the survey administrator training
- Serving as liaison between RTI project management and the field team, including providing immediate feedback and on-going training when required
- Use a project-provided laptop computer to obtain reports, make case assignments, and email with project staff
- Maintaining good communication with and be accessible to your staff to provide support and answer questions that may arise outside of the weekly conference calls
- Submitting timely and accurate Time & Expense reports
- Ensuring staff follow protocol when conducting surveys in-schools, reporting any issues immediately to members of the project team
Qualifications
Minimum Required Qualifications
- High School Diploma or GED
- Previous supervisory experience
- Possess effective communication skills through speech and listening
- Fluency in English through reading, writing, and speaking
- Available for entire training and data collection period
- Able to successfully complete training
- Must have a valid US driver's license and reliable personal automobile transportation available for business use
- Comfortable using RTI issued tablet, laptop, and other associated equipment
- Access to password protected WiFi connection for data transmission and administrative responsibilities
- Able to keep project information confidential
- Effective time, schedule, and workload management skills to meet set deadlines
- Ability to travel locally or overnight, if needed to conduct observations.
- In order to travel by air, federal law requires individuals to have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative
- Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
- Successful experience with field data collection activities
- Must possess advanced leadership and team management skills
- Effective interpersonal skills for interactions with project management, Survey Administrators and respondents
- Demonstrated ability to recruit and work with field staff in a role requiring schedule maintenance, problem resolution, quality control, implementation, performance monitoring, and evaluation
Preferred Qualifications for Ideal Candidates
- Associate’s degree preferred
- Previous supervisory experience on a school-based or education study
- Demonstrated ability to recruit and work with field staff in a role requiring schedule maintenance, problem resolution, quality control, implementation, performance monitoring, and evaluation
- Success directly or indirectly related to experience in educational field studies which may include contact with districts and schools
- Successful experience with field data collection activities with an educational project
- Must possess advanced leadership and team management skills
- Effective interpersonal skills for interactions with project management, the field team, and respondents
- Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
- Effective time, schedule, and workload management skills to meet set deadlines
- Computer skills, namely email and internet proficiency
- Experience managing staff involved in the collection of sensitive information in a classroom setting
- Experience managing classrooms
- Experience supporting or contributing to school-based studies
- Experience conducting training virtually or in-person
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