Field Service Engineer- Mumbai

We are pleased to share an exciting opportunity to join Biotage, a global leader in separation science, as a Field Service Engineer in Mumbai, India. This dynamic role offers hands on technical challenges, extensive customer engagement, and the chance to work with state-of-the-art scientific instruments.

Key responsibilities

• Install, maintain, and troubleshoot Biotage instruments and systems.

• Deliver user training and perform preventative maintenance to ensure optimal performance.

• Provide prompt and effective technical support to maximize customer satisfaction.

• Take proactive ownership of service activities and resolve customer issues effectively.

• Support the expansion of service contract coverage by promoting value-added services.

• Represent Biotage professionally promoting our products and instruments.

• Collaborate with regional teams to support service excellence.

What we are looking for

• Diploma or BTech in Electronics, Electrical, Mechanical, or Instrument Engineering.

• Experienced within the service industry.

• Adaptable to new technologies.

• Strong communication and interpersonal skills.

• Willingness to travel extensively within the assigned region.

About Biotage

Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separation and purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com.