Field Service Engineer*

Company Description

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe.  

 
At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard. 

 
Join us in shaping a better future through technology that matters. 

Job Description

Join TOMRA RECYCLING and work with advanced sensor-based sorting technologies that help transform waste into valuable resources. Our systems enable the precise separation of materials including plastics, wood, glass and metals, supporting resource recovery and the transition towards a circular economy.

Your role

• Install and commission sorting equipment at customer sites.
• Carry out inspections and preventive maintenance, as well as diagnose and resolve technical faults.
• Train operators and maintenance teams.
• Provide customers with technical support and help resolve technical issues.
• Build strong customer relationships and represent TOMRA as a trusted technical partner.

🏠 Home-based between customer visits
Between service visits, you will work from home, completing service reports, planning upcoming visits and providing customers with remote technical support.

📍 Primary territory: Southern and Central Poland
Your main area of responsibility will be Southern and Central Poland. As part of the role, you will also support customers in other regions of Poland and, when required, in the Czech Republic, Slovakia and the Baltic countries: Lithuania, Latvia and Estonia.

🚗 Fully equipped company car
You will receive a fully equipped company car and fuel card for customer visits and business travel.

💰 Annual bonus of up to 7%
You will be eligible for an annual bonus of up to 7% of your salary, based on your individual performance and company performance.

🌴 4 additional days of paid annual leave
In addition to your statutory annual leave entitlement, TOMRA provides 4 additional paid days off per year.

🧳 Enhanced business travel allowance
For qualifying business travel, TOMRA provides travel allowances above the statutory rates applicable in Poland.

Qualifications

What You'll Bring

• Technical education in electrical engineering, automation, electronics or a related field, or equivalent hands-on experience in troubleshooting and repairing industrial machinery and equipment.
• Previous experience in field service, maintenance, commissioning or installation of machinery would be an advantage, particularly in a customer-site environment.
• SEP E and D electrical qualifications would be an advantage.
• Fluent Polish and good English, enabling you to communicate confidently in a technical and professional environment.

• Good IT skills, including a basic understanding of computer networks and PC configuration.
• A customer-focused approach and the ability to build strong, trusted relationships with customers and colleagues.
• A Category B driving licence.
• Willingness to travel regularly to customer sites, primarily across Southern and Central Poland, with additional travel to other parts of Poland and countries across Central and Eastern Europe.

Additional Information

Why join us?

• Salary from PLN 10,750 gross per month – your final salary will depend on your experience, qualifications and industry knowledge.
• Annual performance bonus
• Company car + fuel card
• Home-based working – work from home when you are not visiting customer sites.
• 4 additional days of paid annual leave on top of your statutory annual leave entitlement in Poland.
• Enhanced business travel allowances – above the statutory rates applicable in Poland.
• Private medical healthcare
• MultiSport card – TOMRA covers 70% of the cost.
• Comprehensive onboarding and technical training – we provide training tailored to your role, along with opportunities for continued professional development.
• All the tools you need to do your job – laptop, mobile phone, professional tools, personal protective equipment (PPE) and workwear.
• English lessons funded by TOMRA
• Employee Capital Plan (PPK)
• Employee Share Purchase Programme – the opportunity to purchase TOMRA shares on preferential terms.
• Long-service awards – awarded every 5 years of employment with TOMRA.
• Team events and social activities
• Work with technology that makes a real difference – our solutions help companies in the recycling and waste management industry recover valuable resources, improve sorting efficiency and support the transition towards a circular economy.

TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!