Field Clinical Specialist, Cardiac Rhythm Management (based North-West Milan or Monza)

Location: preferably based either in the North-Western area of Milan or in the area of Monza & Brianza, on a remote working schedule.

About the Role:
The CRM (Cardiac Rhythm Management) Field Clinical Specialist will provide expert clinical product and technical assistance and training to physicians, CRM Lab Staff, and sales representatives on the effective and safe use of the CRM systems during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

In this role, you will be responsible to:

• Serve as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development.
• Educate customers and internal Boston Scientific employees on the merits and proper clinical usage of CRM devices by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments.
• Attend cases in labs of hospital accounts for case support and development efforts of CRM system and its components.
• Provide initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on CRM system, development process, products and features, and procedures involving those products and features.
• Meet with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.

What are we looking for in you:

• Young professionals with minimum experience (at least 6 months/1 year preferably) in a similar role, preferably within the cardiology area.
• Experience in international markets would be a plus.
• Exposure to the Cardiac Rhythm Management market would be a plus.
• Strong communication skills.
• Ability to understand and communicate complex technical and clinical details.
• Fluent in English (B2 or higher). Also, additional languages skills are appreciated.
• Able to rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, ability to build relationships and work cross-functionally.
• Flexible, adaptable but focused and persistent.
• Willing and able to travel extensively as required by workload
• Preferably based either in the North-Western area of Milan or in the area of Monza & Brianza.

What We Can Offer to You:

• Contract Type: Permanent Contract.
• Expected Salary: € 28.000 - € 37.000 (base salary), based on your skillset and experience.
• Applicable NCBA/CCNL: Commercio, Terziario, Distribuzione e Servizi.

In addition to your salary, Boston Scientific offers the following benefits:

• Variable Part of Salary: Sales Incentive Plan, based on individual sales performance.
• Health Insurance (based on NCBA) & Supplementary Health Insurance (covering for life and accidents), different based on NCBA level.
• EMEA Paid Parental Leave Policy.
• Paid Leave for Medical Appointments.
• In-Office Gym.
• Virtual Learning Tools.
• Educational Assistance Program.
• Employee Assistance Program (EAP).
• Employee Stock Purchase Plan (ESPP): ability to invest 1–10% of annual salary.
• Business Travel Insurance on medical incidents, security incidents and loss or theft of personal ID documents.
• In-House Tax Assistance Service for 730 Tax Return.
• Company Car.
• Healthy work-life balance with flexibility and respect for personal time.
• Working in an international environment with diverse, high-performing colleagues.
• Inspirational colleagues & culture that empower creativity, accountability, and excellence.
• Career Development opportunities through dedicated training programs and stretch assignments.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.