Field Client Manager

Do you enjoy building strong client relationships and driving commercial growth through consultative account management?

Are you motivated by working with legal professionals to deliver solutions that make a real impact on their business success?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

As a Field Client Manager, you will manage and grow relationships with a defined group of law firm clients, focusing on delivering measurable commercial outcomes. You will identify opportunities to expand existing accounts, align solutions to client needs, and consistently achieve or exceed revenue targets through high-quality account management.

Responsibilities

• Achieving or exceeding targeted revenue by identifying up-sell or cross-sell opportunities
• Develop account plans that align with client goals and business objectives and identify and pursue opportunities for growth within existing accounts.
• Collaborate with internal teams to deliver solutions that meet client needs.
• Meeting with senior decision makers and stakeholders to understand business challenges and recommend solutions.
• Maintain accurate forecasts and provide regular updates on account performance.
• Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions.
• Educating customers with thought leadership and market knowledge.

Requirements

• Be results and target driven with a self-motivated aptitude
• Excellent communication skills are essential, as well as time management and planning
• Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities
• Have experience and demonstrated success working within a B2B sales/account management environment and retaining and growing customers
• Possess the ability to work in a team environment and collaborate with other departments.
• A collaborative mindset and commitment to continuous learning.

Work in a Way that Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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