Facilities Administrator – Soft Services

Location: Remote / Home-Based
Hours: 20 hours per week
Working Pattern: Flexible, typically Monday to Friday, 10:00am–2:00pm
Client: Gymshark
Salary: To be confirmed

Looking for a Flexible, Part-Time Opportunity?

Are you organised, proactive and someone who enjoys keeping everything running smoothly behind the scenes?

We're looking for a friendly and reliable Facilities Administrator – Soft Services to join our team at Pareto FM, supporting cleaning operations across multiple Gymshark retail locations.

This is a fantastic opportunity to work behind the scenes supporting a well-known fitness and activewear brand, helping ensure its retail environments are clean, welcoming and operating to the highest standards.

With remote working and just 20 hours per week, this role offers flexibility alongside the opportunity to make a real difference to a busy, multi-site operation.

About the Role

You'll play an important role in supporting the smooth running of cleaning services across Gymshark's retail locations.

Working closely with operational managers, cleaning teams and suppliers, you'll help coordinate staffing, rotas, recruitment, supplies and day-to-day administration to ensure each location receives a consistently high standard of service.

You'll also provide administrative and operational support to the wider Total Facilities Management (TFM) account when required, making this a varied role where your organisational skills and proactive approach will make a real difference.

What You'll Be Doing

Supporting Our People

• Assist with the recruitment, onboarding and allocation of cleaning operatives across Gymshark retail locations.

• Prepare and maintain staff rotas, helping to arrange holiday and sickness cover.

• Keep employee records accurate and up to date.

• Support HR administration, including training records and absence monitoring.

• Communicate with cleaning teams and operational managers to help resolve staffing queries.

Keeping Operations Running Smoothly

• Coordinate orders for cleaning supplies, equipment and uniforms.

• Liaise with suppliers and site teams to ensure essential materials are available when needed.

• Maintain accurate records, spreadsheets and operational reports.

• Support document management, compliance administration and general data entry.

• Help operational managers keep track of day-to-day activities across multiple sites.

Supporting the Wider Facilities Team

• Work closely with colleagues, clients and suppliers to support excellent service delivery.

• Provide flexible administrative and coordination support to the wider Gymshark Total Facilities Management (TFM) account.

• Assist with cross-service requirements and general operational activities when needed.

• Help identify opportunities to improve processes and make everyday tasks more efficient.

What We're Looking For

We're looking for someone who brings a positive attitude, excellent organisation and a willingness to get involved.

Ideally, you'll have:

• Previous experience in an administration, coordination or office support role.

• Strong organisational skills and the ability to manage several tasks at once.

• Good IT skills, particularly Microsoft Office, Outlook and Excel.

• Excellent communication skills and a professional, approachable manner.

• Great attention to detail and confidence maintaining accurate records.

• The ability to work independently and manage your workload effectively.

• A proactive, flexible approach and a willingness to support colleagues.

Previous experience in facilities management, cleaning operations, staff scheduling or multi-site administration would be an advantage, but isn't essential.

Why Join Pareto FM?

At Pareto FM, we know that great facilities management depends on the people working behind the scenes as much as those delivering services on site.

You'll be joining a supportive team, helping deliver high-quality facilities services for Gymshark while supporting colleagues across multiple locations.

This opportunity offers:

• Remote working – work from home.

• Part-time hours – 20 hours per week.

• Flexible working pattern – typically 10:00am–2:00pm.

• A varied role – combining administration, people coordination and operational support.

• A collaborative team – working with colleagues across different locations.

Ready to Join Us?

If you're an organised, enthusiastic administrator looking for a flexible, part-time opportunity supporting a recognised retail brand, we'd love to hear from you.

Apply today and become part of the Pareto FM team!