External Audit Analyst

To be completed by HR:

External Audit Analyst

Scope and Purpose of Position:

The External Audit Analyst, reporting to the Senior Manager of Compliance Audit, plays a critical role in managing and coordinating client-driven operational and financial audits. This position serves as a liaison between internal operational units, clients, and external auditors.  The analyst is responsible for ensuring audit readiness, facilitating audit engagements, and driving successful outcomes through proactive collaboration with internal stakeholders.

Essential Functions:

• Manage external audits from initial request through to client reporting.
• Evaluate audit scope letters, audit tools, samples and other requested items to ensure clear understanding of the requests and deliverables. 
• Conduct follow-up as necessary with Client Management and clients to clarify any issues with the audit request.
• Communicate with the responding operational areas to obtain detailed responses to audit requests/findings.
• Ensure that documentation is responsive to the audit request, including being comprehensive of all required data or information; follow-up with operational areas as necessary.
• Ensure responses are received timely and escalate past due responses as necessary.
• Prepare materials, as necessary, prior to submission to the external auditors.
• Obtain, review and/or prepare audit responses for inclusion in draft and final reports.
• Document observations and their root cause and make recommendations for corrective action.
• Communicate audit results and support the development of the company’s response to report issuance.

• Manage corrective actions that result from internal or external audits, compliance monitoring, and other identified compliance issues.
• Partner with business stakeholders to develop corrective action responses, identify required documentation, establish remediation timelines, and monitor corrective actions through closure.
• Provide timely and accurate audit and corrective action plan (CAP) reports to Compliance management.

• Prepare departmental reporting to internal and external customers.
• Interface with clients as needed.
• Conduct or participate in special projects, programs and requests as needed.

• Other duties as assigned.

Experience, Education, and Certifications/Licenses:

Competencies:

• Excellent written and verbal communication, analytical, and computer skills.
• Ability to organize large amounts of data and manage multiple priorities in a fast-paced environment.
• Ability to meet established deadlines and shift priorities when necessary.
• Ability to communicate effectively with key stakeholders, clients, and regulatory auditors.
• Ability to work independently as well as collaboratively as part of a team.

Essential Responsibilities related to Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time.  The associate is occasionally required to stand, walk, and reach with hands and arms.   The associate must frequently lift and/or move up to 20 pounds.  The noise level in this location is moderate (use of computers, printers and machines). Ability and willingness to travel as required.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times.  As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, sex, gender identity, sexual orientation, age, marital status, national origin, ancestry, physical or mental disability or history of disability, genetic information, status as a protected veteran or disabled veteran, or any other status protected by Federal, state or local law.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together.