Experienced Personal Injury Pre Litigation Legal Assistant

Personal Injury Legal Assistant Job Description

Department: Production

Reports to: Firm administrator and Case Manager.

Purpose: Provide administrative support to the case manager in pre-litigation matters involving car accident injury claims.

Key Responsibilities:

Set up new files

Investigation 

• Opening Claims.
• Sending LOR’s to Insurance Company.
• Requesting Police Reports.
  
• Performing Conflict Check.
• Emailing and mailing client documents.
  
• Withdrawals or Discharge Letters.

Medical

• Getting Account total charges and balances from Providers.
• Uploading and labeling documents.
• Letter of representation (LORs) to providers: Health Ins./PIP/ L&I, etc.
• Letters of Protection to providers.
• Subrogation - Set Up and follow ups for Liens and ledgers.
  
• Follow up with providers regarding billing and balances.
• Insurance Declarations Page and waivers.

Required Skills and Qualifications:

Skills:

• Spanish Speaking – Required.
• Highly Professional in all interactions.
• Detail-oriented professional with a positive outlook.
• Growth Mindset.
• Strong communication and interpersonal skills to effectively interact with clients, attorneys, and other professionals.
• Organizational and multitasking abilities to handle multiple cases simultaneously.
• Attention to detail to ensure accuracy in legal documentation and case management.
• Proficiency in office software, including word processing, spreadsheets, and databases, as well as case management software.
• Negotiation and problem-solving skills.

Personal Attributes:

• Highly Professional.
• Hard Work and Get it done Attitude.
• Desire to contribute to the team and success of the firm.
• Doing whatever it takes to get the job done.
• Compassionate and empathetic demeanor when dealing with clients facing distressing situations.
• Discretion and respect for confidentiality and privacy.
• Ability to work under pressure and meet deadlines.
• The right candidate will have excellent written and verbal communication skills; and fluent in English and Spanish, is required.