Experience-Based Sales Consultant

 Posted an hour ago
     
⭐ 0-2 years experience
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AI Summary

Consultants will identify client travel needs to provide personalized recommendations for vacations, cruises, and luxury getaways. They are responsible for coordinating reservations, managing client profiles, and maintaining ongoing communication to ensure a seamless planning experience.

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are seeking motivated, relationship-focused individuals to join our remote team as Experience-Based Sales Consultant. In this role, you will help clients identify and select travel experiences that align with their interests, priorities, and budgets while providing personalized service throughout the decision-making process.

Rather than taking a one-size-fits-all approach, you'll learn what each client values in a vacation and use that information to recommend relevant resorts, cruises, destinations, tours, packages, and other experiences.

This position combines consultative sales, customer engagement, research, and travel coordination. Previous travel industry experience is not required. Training, supplier education, mentorship, and ongoing professional resources are provided.

Responsibilities

  • Connect with prospective and existing clients to understand their vacation interests and goals
  • Ask questions to identify preferences, travel dates, budgets, and desired experiences
  • Research vacation products through approved travel supplier resources
  • Present personalized recommendations based on individual client needs
  • Explain available packages, accommodations, cruises, activities, promotions, and optional services
  • Help clients compare choices and confidently select appropriate travel experiences
  • Coordinate selected reservations through authorized supplier platforms
  • Follow up with prospective clients regarding vacation inquiries and available options
  • Build professional relationships designed to encourage repeat clients and referrals
  • Communicate through phone, email, messaging, and virtual platforms
  • Review reservation information and confirmations for accuracy
  • Keep client profiles, communications, follow-ups, and booking information organized
  • Stay knowledgeable about destinations, supplier products, promotions, and emerging travel opportunities
  • Provide continued assistance throughout the planning and reservation experience

Qualifications

We're looking for candidates who demonstrate:

  • Strong communication and interpersonal abilities
  • Interest in consultative sales, customer service, hospitality, tourism, or relationship management
  • Confidence interacting with customers and discussing their needs
  • Ability to establish rapport and build professional relationships
  • Good organization and attention to detail
  • Strong follow-up and time-management habits
  • Ability to work independently in a remote setting
  • Basic proficiency with computers, email, internet research, and digital applications
  • Willingness to learn supplier platforms and travel-related technology
  • Goal-oriented and self-motivated approach
  • Professionalism, dependability, and willingness to learn
  • Applicants must be at least 18 years of age and reside in the U.S., U.K., or another qualifying region.

Training & Development

New team members receive access to resources designed to build travel knowledge, client service abilities, and consultative sales skills, including:

  • Comprehensive onboarding
  • Sales and client communication training
  • Travel product and destination education
  • Supplier and reservation platform instruction
  • Professional certification opportunities
  • Ongoing mentorship and coaching
  • Continued professional development

Opportunity Highlights

  • Fully remote opportunity
  • Flexible full-time or part-time scheduling
  • Performance-based earning potential
  • Access to established travel suppliers and professional booking resources
  • Travel-related discounts and industry benefits where applicable
  • Opportunities to develop consultative sales and relationship-building experience
  • Continued education and professional mentorship
  • Opportunities to develop expertise in cruises, resorts, groups, luxury travel, family vacations, and other travel specialties
  • Potential advancement and leadership development opportunities
  • Collaborative virtual team environment

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