Executive - Supply Chain (SD Power user)

Job Title: Executive – Supply Chain (SAP SD Power user)
Location: Remote

Role Purpose:

• Support and improve SAP SD processes by ensuring smooth system operations, accurate data, and good coordination with business teams. Resolve issues, improve efficiency, and support sales, order management, delivery, and billing to ensure timely execution and compliance.

Principal Accountabilities:

• Provide daily SAP SD operational support for sales orders, deliveries, billing, and STO processes.
• Resolve issues in sales orders (pricing, tax, plant, material master, credit blocks, incomplete orders).
• Support order fulfilment by resolving delivery (OBD) issues and ensuring material availability.
• Handle invoice-related issues (pricing, tax, HSN, FI/CO errors, e-invoice, e-way bill)
• Manage credit/debit note issues and support RGRN processes.
• Support DC and STO operations including order creation, invoicing, and issue resolution.
• Maintain and correct master data (customer, pricing, materials, HSN, tax conditions)
• Ensure GST compliance through correct tax setup, updates, and validation.
• Support scrap sales and asset transfer processes including pricing, tax, and invoicing.
• Monitor and resolve system errors (VFX3, billing blocks, delivery blocks, COGI where applicable).
• Coordinate with IT/support teams by raising and tracking tickets for issue resolution.
• Support system configuration, testing, and new process implementation (pricing, tax, freight, plants).
• Conduct user training and guide teams on SAP SD processes and best practices.
• Work closely with Sales, Finance, Logistics, Procurement, and Planning teams.

• Drive process improvements, documentation, and audit compliance in SAP operations.

Education, Qualifications and Experience:

• Bachelor’s degree in business, Supply Chain, or a related field.
• 3-5 years of experience in SAP SD or order-to-cash operations
• Strong knowledge of SAP SD processes (sales order, delivery, billing, STO)
• Experience in GST, taxation, and invoice handling in SAP
• Excellent coordination skills to manage internal stakeholders and external partners, with strong communication abilities to liaise with government agencies, brokers, and logistics providers.
• Proactive approach to identifying and resolving compliance issues, documentation inaccuracies, and operational delays.
• Good Excel and analytics, judgment, and problem-solving skills.

Desirable:

• Experience in manufacturing or supply chain environment.
• Knowledge of SAP integration with MM, FICO, or APO modules.
• Exposure to SAP configuration, testing, or system enhancement projects.

At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.