Escrow Analysis Representative I

Escrow Analysis Representative I

Full time; Non-Exempt; 37.5 hours/week; Overtime as required.

Location; Lake Zurich, IL, US

Department: Escrow Tax

Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. 

General Description:

As an Escrow Analysis Representative I, you will assist in completing reporting and analysis on escrow accounts to ensure that appropriate funds are being collected monthly into escrow.  

Essential Functions and Duties:

•    Review and research errors from all mass analysis exceptions report.

•    Research and validate loan level stops that prevent analysis.

•    Audit escrow shortages under $2,000.

•    Process requests for interim and annual analysis.

•    Communicate with necessary departments to resolve issues.

•    Conduct research and validating information on all discrepancies utilizing various reports, systems, guidelines, and exceptions.  

•    Engage the appropriate divisions of Escrow to handle all corrections.  

•    Work independently to ensure the annual analysis of all escrow accounts in accordance with all required regulations.

•    Successfully complete annual regulatory compliance training.

•    Performs other related duties as assigned. 

Required Qualifications:

•    High School diploma or equivalent. 

•    1-year previous loan servicing experience.

•    Basic knowledge of Microsoft Office Suite - Excel, Outlook.

•    Excellent verbal and written communication skills.

•    Strong attention to detail.

•    Organizational, analytical, and problem-solving skills. 

•    Able to multi-task and work in a fast-paced environment with changing priorities.

•    Independent worker that works well under strict deadlines.

•    Organizational, analytical, and problem-solving skills. 

Benefits

•    Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.

•    Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. 

•    401 (K) Plan with company match

•    Paid Vacation, Sick, Personal and Holidays

Physical Demands and Work Environment:

The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. 

The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.

The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. 

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.